Field Sales Manager

This is a fully remote position, open to applicants in Canada.

📋 Description

• Lead Account Managers and Equipment Managers effectively across both private and public sectors.

• Oversee support roles and activities, including Cataract Refractive Managers, Clinical Applications Specialists, and Technical Service personnel.

• Achieve annual regional sales quotas, fulfill all expense objectives, renew core business contracts, manage compliance, enhance ATIOL penetration, meet corporate ASP targets, and assist with product launch goals.

• Cultivate talent through training and coaching; ensure the establishment of appropriate development and succession plans; conduct semi-annual and annual performance evaluations; and identify high-performing individuals to facilitate promotional readiness and career advancement in collaboration with the DoS and HR team.

• Organize and lead regional meetings, support and participate in national sales meetings, present regional accomplishments and future forecasts during quarterly senior management meetings, and hold regular one-on-one meetings with direct reports.

• Safeguard Alcon’s financial interests by converting competitive accounts, leveraging unique products and technologies, negotiating contracts with the DoS/CBUH, responding adeptly to multi-site RFPs, strengthening customer relationships, and enhancing ATIOL penetration.

• Consistently update the contract calendar, perform annual business reviews with key accounts, ensure compliance with contracts, and carry out comprehensive bid analyses.

• Execute key marketing initiatives and contribute to marketing strategies by providing consistent field feedback.

• Oversee larger corporate initiatives, including account management expectations, human resource planning, and adherence to finance standards.

• Plan regional resource needs to facilitate new product launches, installations, and training requirements; ensure each territory receives appropriate support based on business priorities; and collaborate with other Field Sales Managers and the marketing team to establish quarterly priorities and resource distribution.

⛳️ Requirements

• A Bachelor’s degree is required.

• A minimum of 5 years of experience in ophthalmology pharmaceuticals, surgical sales, or the medical device sector.

• Familiarity with public tender RFPs is essential.

• Proven experience in training, coaching, and developing talent.

• Ability to lead and influence within a regional or national scope of responsibility is demonstrated.

• Experience in change management, including guiding multi-stakeholder teams through transitions.

• Possess strong negotiation, sales, organizational, and strategic-thinking competencies.

• Excellent verbal and written communication abilities.

• Strong presentation skills that foster trust and commitment.

• Proficiency in Microsoft Office, particularly PowerPoint and Excel, along with experience in computerized sales administration systems; display a willingness and capability to learn and utilize new enablement tools and AI.

• A valid driver’s license is required.

• Willingness to travel up to 40%, including attendance at national and international conferences; weekend and evening availability may be necessary.

🏝️ Benefits

• Comprehensive health, life, and retirement benefits, paid time off, and much more!