Field Property Claims Adjuster

This is a fully remote position, open to applicants in Texas.

📋 Description

• Perform virtual and on-site assessments at the residences of policyholders.

• Evaluate property damage, ascertain liability, assess the extent of loss, and negotiate equitable settlements.

• Utilize claims handling software, company vehicle, and laptop to assess damage and produce estimates in a digital format.

• Identify and report potential subrogation opportunities.

• Inform relevant state and industry agencies about incidents of theft, fraud, or arson.

• Carry out responsibilities autonomously with a direct influence on management results.

• Represent the company with professionalism during public engagements.

• Interact with policyholders, claimants, agents, witnesses, contractors, law enforcement, fraud and arson investigators, attorneys, medical professionals, and other relevant parties.

• Negotiate settlements with policyholders regarding claims.

• Advocate for safety and adhere to safety and ergonomic standards.

• Travel away from home for CAT deployments, typically lasting 23 days; commit to 1–3 deployments annually.

• Execute required duties in both field and home office settings.

⛳️ Requirements

• High School diploma or equivalent is mandatory.

• Strong customer service experience, ideally in a retail setting.

• Experience in construction or insurance is highly preferred.

• Exceptional oral and written communication abilities.

• Proficient in computer applications: MS Word, Excel, Outlook.

• Skilled with smartphones and various applications.

• Keen interest in learning about insurance policies and property damage.

• Valid driver's license and bondable status required.

• Final candidates will undergo a Motor Vehicle Record background check.

• Must reside within the specified Lufkin/Nacogdoches, TX area.

• Willingness and capability to climb ladders and work on rooftops multiple times a day.

• Ability to maneuver in small, confined spaces such as attics and crawlspaces.

• Capability to achieve a minimum passing score on all claims training evaluations.

• Ability to lift up to 50 lbs.

• Proficient in English speaking, reading, writing, and data entry.

🏝️ Benefits

• Paid training through the University of Farmers.

• 401(k) plan.

• Competitive starting salary.

• Opportunities for management advancement.

• Education and mentorship initiatives.

• Company vehicle.

• Laptop provided.

• Bonus potential based on company and individual performance.

• Medical coverage.

• Dental insurance.

• Vision benefits.

• Health Savings and Flexible Spending Accounts.

• Life insurance coverage.

• Paid time off.

• Paid parental leave.

• Tuition assistance.

• Opportunities for volunteer projects.