Field Property Claims Adjuster

This is a fully remote position, open to applicants in Montana.

📋 Description

• Conduct virtual and in-person investigations by visiting policyholders’ homes to evaluate property damage, ascertain liability, assess the extent of loss, and negotiate equitable settlements.

• Utilize claims handling software, a company vehicle, and a laptop to assess claims-related damages and prepare estimates in a paperless setting.

• Analyze and report on potential subrogation opportunities.

• Report incidents of theft, fraud, or arson to the relevant state and industry agencies.

• Execute responsibilities independently, with outcomes directly influencing management decisions.

• Serve as a company representative in public interactions, maintaining a professional demeanor that aligns with management standards.

• Regularly engage with a diverse range of stakeholders, including policyholders, claimants, agents, witnesses, contractors, law enforcement, fraud and arson investigators, attorneys, medical professionals, and other pertinent parties.

• Employ strong customer service skills to negotiate settlements with policyholders.

• Undertake additional responsibilities as assigned.

⛳️ Requirements

• High School diploma or equivalent is mandatory.

• Exceptional customer service experience, ideally in a retail setting.

• Experience in construction or insurance is highly desirable and preferred.

• Strong communication skills, both verbal and written.

• Proficient in computer use: MS Word, Excel, Outlook.

• Familiarity with smartphones and related applications.

• Willingness to learn about insurance policies and property damage comprehensively to understand how coverage applies to specific losses.

• Outgoing personality that enjoys interacting with a diverse array of individuals, including policyholders, claimants, agents, witnesses, and fraud investigators.

• Valid driver's license and bondable status are required.

🏝️ Benefits

• Paid training through the award-winning and industry-leading University of Farmers.

• Flexibility and autonomy to work beyond the limits of a traditional desk job.

• Comprehensive Total Rewards Benefits Package: 401K and a competitive starting salary.

• Opportunities for rapid growth and management positions for success-driven individuals through education, mentorship programs, and inspiring leadership at a company you can take pride in.