Field Operations Director

This is a fully remote position, open to applicants in United States.

📋 Description

• Act as the key Revenue Operations partner for sales executives and regional leadership teams.

• Assist in the annual and quarterly business planning procedures.

• Offer strategic insights on revenue performance, pipeline health, customer trends, and opportunity management.

• Convert business priorities into actionable operational strategies.

• Oversee forecast governance and inspection processes within sales organizations.

• Collaborate with sales leaders to enhance forecast quality, predictability, and accountability.

• Facilitate weekly, monthly, and quarterly business review schedules.

• Create executive-level reports and insights to aid leadership decision-making.

• Track sales performance against revenue goals and key performance indicators.

• Analyze data to uncover trends, risks, and opportunities.

• Provide recommendations to boost conversion rates, pipeline quality, customer growth, and sales effectiveness.

• Establish performance measurement frameworks across teams and regions.

• Propel strategic sales initiatives and transformation projects.

• Coordinate collaborative efforts between Sales, Marketing, Finance, Customer Success, and Revenue Operations.

• Ensure alignment between corporate objectives and field execution.

• Monitor program effectiveness and business impact.

• Streamline and standardize sales processes to enhance seller productivity.

• Represent the voice of the field within Revenue Operations.

• Identify operational bottlenecks and advocate for continuous improvement initiatives.

• Support the adoption of new processes, tools, and working methods.

• Analyze business performance to guide leadership decisions.

• Assess market, segment, and customer trends that affect growth.

• Aid in scenario planning and revenue discussions with data-driven insights.

• Provide insights into execution risks and strategies for mitigation.

⛳️ Requirements

• A minimum of 10 years of experience in Revenue Operations, Sales Operations, Business Operations, Strategy, Finance, or a related domain.

• Proven experience collaborating with senior sales leaders in a complex, matrixed environment.

• Demonstrated success in driving operational enhancements and business performance initiatives.

• Strong background in forecasting, business management, and executive reporting.

• Excellent analytical and problem-solving skills.

• Advanced knowledge of CRM and business intelligence platforms.

• Exceptional executive communication and storytelling abilities.

• Capacity to influence senior stakeholders without direct authority.

• Experience in leading cross-functional programs and change initiatives.

🏝️ Benefits

• Health insurance (medical, dental, vision).

• Retirement savings plan.

• Paid time off, holidays, and parental leave.

• Wellness programs and mental health resources.