Field Operations Director

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Act as the primary business partner for Revenue Operations, collaborating with sales leaders and regional leadership teams.

• Assist in the annual and quarterly business planning procedures.

• Offer strategic insights on revenue performance, pipeline health, customer trends, and opportunity management.

• Convert business priorities into effective operational plans.

• Oversee forecast governance and inspection processes throughout sales organizations.

• Enhance forecast accuracy, predictability, and accountability.

• Facilitate weekly, monthly, and quarterly business review schedules.

• Create executive-level reports and insights to aid leadership decision-making.

• Track sales performance against revenue targets and key performance indicators.

• Analyze data to identify trends, risks, and opportunities.

• Provide recommendations to boost conversion rates, pipeline quality, customer growth, and sales efficiency.

• Develop performance measurement frameworks across teams and regions.

• Lead strategic sales initiatives and transformation projects.

• Coordinate cross-functional collaboration among Sales, Marketing, Finance, Customer Success, and Revenue Operations.

• Ensure alignment between corporate objectives and field execution.

• Monitor program effectiveness and its impact on business.

• Streamline and standardize sales processes to enhance seller productivity.

• Represent the voice of the field within Revenue Operations.

• Identify operational bottlenecks and spearhead continuous improvement efforts.

• Support the adoption of new processes, tools, and methodologies.

• Analyze business performance to guide leadership decisions.

• Assess market, segment, and customer trends that influence growth.

• Assist in scenario planning and revenue discussions with data-driven insights.

• Provide insights into execution risks and strategies for mitigation.

⛳️ Requirements

• 10+ years of experience in Revenue Operations, Sales Operations, Business Operations, Strategy, Finance, or a related area.

• Experience collaborating with senior sales leaders in a complex, matrixed organization.

• Demonstrated success in driving operational enhancements and business performance initiatives.

• Strong background in forecasting, business management, and executive reporting.

• Exceptional analytical and problem-solving skills.

• Advanced proficiency in CRM and business intelligence platforms.

• Excellent executive communication and storytelling abilities.

• Capacity to influence senior stakeholders without direct authority.

• Experience managing cross-functional programs and change initiatives.

🏝️ Benefits

• A culture of inclusion and belonging.

• Opportunities to work in an innovative environment.

• Chances to transform Business to Business payments.