Field Nurse Case Manager – AB, BC

This is a fully remote position, open to applicants in Canada.

📋 Description

• Oversee the complete coordination of the patient journey.

• Occasional travel required for on-site clinic visits.

• Serve as the primary contact for physicians to enroll patients in a NavieGo-managed program.

• Build and maintain strong, trusting relationships with assigned clinics and physicians, including conducting site visits.

• Act as the main resource for NavieGo to request any missing or additional information from relevant physician offices, pharmacies, and other healthcare providers.

• Coordinate and manage all necessary aspects to secure prescription drug coverage for patients.

• Collaborate with insurance companies, physician offices, and healthcare professionals to assist patients throughout their treatment journey.

• Organize documents, submissions, and all related paperwork for insurance companies and public funding programs.

• Schedule clinic appointments and drug deliveries within specified timelines.

• Cultivate and strengthen relationships with patients and key healthcare providers.

• Implement best practices to enhance patient access to drug coverage.

• Coordinate pharmacy processes once funding has been secured.

• Utilize in-depth knowledge of public and private funding systems.

• Available to work rotating shifts from Monday to Friday, covering the hours of 8 AM to 8 PM EST.

⛳️ Requirements

• Bilingualism in English and French is considered an asset.

• A Registered Nurse designation and current provincial licensing are required.

• Experience in the healthcare, pharmaceutical, or insurance industries is advantageous.

• A minimum of 2 years' experience in customer/client service and healthcare reimbursement is necessary.

• Strong proficiency in Microsoft and Google applications (including Google apps, Word, and Excel).

• Professional, courteous, and efficient telephone demeanor.

• Proven ability to organize time, set priorities, and manage multiple tasks to meet competing deadlines.

• Excellent communication and interpersonal skills.

• Capability to work independently as well as part of a team environment.

• Ability to effectively and efficiently resolve issues.

• Strong critical thinking and problem-solving skills.

• Willingness to work rotating shifts from Monday to Friday, supporting various regions across Canada.

🏝️ Benefits

• Competitive salary.

• Incentive program.

• Comprehensive benefits package.

• Opportunities for growth.

• Vibrant company culture.