Field Maintenance Trainer

This is a fully remote position, open to applicants in United States.

📋 Description

• Provide technical training programs for maintenance personnel, acting as a subject matter expert and collaborating in the creation and development of training materials.

• Instruct technicians on the operation, maintenance, and repair of Symbotic automation systems and maintenance equipment.

• Conduct both classroom sessions and practical field training emphasizing electrical, mechanical, PLC, robotic, and controls troubleshooting.

• Educate site teams on diagnosing and troubleshooting PLCs, robotic systems, HMIs, VFDs, and automated processes.

• Collaborate with cross-functional teams to identify ongoing technical training requirements and skill gaps.

• Contribute to the continuous enhancement of training resources, delivery techniques, and technical documentation to meet evolving business demands.

• Serve as an escalation point for technical and customer-related training challenges.

• Maintain a high level of expertise in Symbotic products, automation systems, and operational procedures.

• Identify opportunities to enhance troubleshooting efficiency, maintenance effectiveness, and repair cost optimization.

• Support on-site maintenance operations as an active member of the field team when necessary.

• Travel to customer locations to assist with system launches, technician development, and operational readiness.

• Execute additional responsibilities as assigned.

⛳️ Requirements

• Bachelor’s degree or equivalent practical experience is required.

• A minimum of 3 years of technical training, coaching, or instructional experience in industrial or automation settings.

• At least 2 years of experience in industrial controls, automation, or robotics.

• Strong grasp of adult learning principles and technical training delivery techniques.

• Capability to lead technical discussions and present effectively in both classroom and field settings.

• Experience in collaborating on the development and delivery of both live and online training content.

• Ability to adjust training approaches based on technician skill levels and operational requirements.

• Familiarity with DDC systems, industrial robotics, or automation platforms like ABB or FANUC.

• Experience with Allen-Bradley RSLogix 5000, RSLogix 500, and FactoryTalk View.

• Strong expertise in PLC, robotics, and controls troubleshooting.

• Experience troubleshooting electrical and mechanical systems using schematics, multimeters, megohmmeters, and oscilloscopes.

• Experience making modifications to HMIs, VFDs, and automation system configurations.

• Knowledge of advanced sensors, including scanners, encoders, and distance sensors.

• Ability to read and interpret electrical, mechanical, and pneumatic schematics.

• Experience working collaboratively with centralized learning or training governance models is preferred.

🏝️ Benefits

• Medical

• Dental

• Vision

• Disability

• 401K

• PTO