Field Deployment Specialist

This is a fully remote position, open to applicants in Massachusetts.

📋 Description

• Perform nationwide on-site installations, regular maintenance, and field support for DFR hardware, drone docks, and associated infrastructure.

• Execute thorough physical site evaluations to confirm electrical power availability, structural mounting sites, network connectivity, and access limitations.

• Identify and resolve intricate hardware, software, and local network connectivity challenges encountered during field deployments.

• Produce comprehensive installation documentation, service records, site photographs, and technical field logs for cross-functional operational teams.

• Collaborate directly with public safety customers and internal deployment teams to ensure site readiness and facilitate safe, compliant installations.

⛳️ Requirements

• Technical experience in field service settings such as low-voltage installations, telecommunications, surveillance technology, or physical infrastructure deployment.

• Hands-on expertise in basic networking, electrical systems, mechanical assembly, and troubleshooting across MacOS, Windows, or Android platforms.

• Ability to work outdoors in varying weather conditions, navigate elevated heights, and safely lift or transport equipment weighing up to 75 lbs.

• A valid driver's license, acceptable identification for air travel, and the capability to manage nationwide travel logistics independently.

• An FAA Part 107 Remote Pilot Certificate, or a commitment to obtain certification within 45 days of employment.

• An associate or bachelor's degree, or experience in customer-facing technical support within public safety environments, is advantageous.

🏝️ Benefits

• Flock Stock Options

• Overtime