Field Customer Service Technician

📋 Description

• Conduct startup, commissioning, servicing, and preventive maintenance on LayerZero equipment: Static transfer switches, Power distribution equipment, Remote power panels

• Offer customer support both on-site and through email and phone communications

• Ensure timely and comprehensive service records are maintained within the LayerZero system

• Provide emergency response for critical incidents

⛳️ Requirements

• Experience in servicing electric power systems – Required.

• Proficient electrical and electronic troubleshooting skills – Required.

• Capability to interpret diagrams and schematics – Required.

• Familiarity with programming printed circuit boards using PC-based applications – Required.

• Knowledge of safety protocols and electrical PPE – Required.

• Electronics or electrical training from military service – Preferred.

• Clean driving record – Required.

• Associate degree in an electrical field – Preferred.

🏝️ Benefits

• Competitive salary with performance-based incentives

• 100% company-covered medical, dental, and vision insurance

• 401(k) plan with company matching

• 3 weeks of paid time off (PTO)

• 10 paid holidays

• 2 floating holidays