Field CTO

📋 Description

• Act as the foremost technical authority in the industry, collaborating with CIOs, CTOs, VPs of Engineering, and Salesforce Centers of Excellence at Fortune 500 organizations.

• Design and implement our technical field strategy encompassing discovery, architecture, validation, and alignment with executives.

• Promote adoption and ensure timely value realization throughout the customer lifecycle, guaranteeing that every deployment results in quantifiable business outcomes.

• Facilitate executive business reviews, governance frameworks, and technical roadmap discussions that transform customers into lifelong advocates.

• Impact renewal and expansion results by pinpointing adoption gaps, alleviating obstacles, and devising pathways for enterprise-wide implementation.

• Create replicable technical playbooks for discovery, validation, enablement, and value realization.

• Serve as the strongest voice of the customer within Product and Engineering, converting field insights into influences on the roadmap.

• Represent the company publicly through keynotes, analyst briefings, Dreamforce sessions, executive roundtables, and thought leadership initiatives.

• Mentor and develop technical talent throughout the organization, elevating standards for expertise, customer empathy, and business acumen.

⛳️ Requirements

• Over 15 years of experience in enterprise software, with substantial expertise in the Salesforce ecosystem (strong preference for DevOps, release management, data, security, or governance).

• Proven history of functioning as a senior technical leader or advisor in critical enterprise environments.

• Possess hands-on technical credibility, able to whiteboard a CI/CD pipeline, analyze organizational architecture, and discuss metadata strategy with top architects.

• Executive presence and storytelling skills that establish trust with both technical and C-suite economic buyers.

• A focus on outcomes rather than mere activity, with metrics-driven instincts concerning pipeline conversion, time-to-value, adoption, NRR, and gross retention.

• Experience in rapidly growing environments where playbooks are developed rather than inherited.

• Salesforce certifications and proficiency in DevOps (including Git, branching strategies, automated testing, and deployment automation) are highly desirable.

🏝️ Benefits

• Competitive salary and performance-based incentives.

• Comprehensive health benefits package including medical, dental, and vision coverage.

• Opportunities for professional development and continuous learning.

• Flexible work arrangements to support work-life balance.

• Engaging work environment with a focus on innovation and collaboration.