Field CTO

This is a fully remote position, open to applicants in United States.

📋 Description

• Act as the highest technical authority in the industry, collaborating with CIOs, CTOs, VPs of Engineering, and Salesforce Centers of Excellence at Fortune 500 companies.

• Design and implement our technical field strategy encompassing discovery, architecture, validation, and executive alignment.

• Promote adoption and optimize time-to-value throughout the customer journey, ensuring each deployment results in quantifiable business outcomes.

• Lead executive business reviews, establish governance frameworks, and conduct technical roadmap discussions that transform customers into long-term advocates.

• Affect renewal and expansion results by pinpointing adoption gaps, alleviating barriers, and creating pathways for enterprise-wide implementation.

• Develop standardized technical playbooks for discovery, validation, enablement, and value realization.

• Serve as the most vocal representative of the customer within Product and Engineering, converting field insights into influential roadmap contributions.

• Represent the organization publicly through keynote speeches, analyst briefings, Dreamforce sessions, executive roundtables, and thought leadership initiatives.

• Mentor and uplift technical talent within the organization, enhancing standards for expertise, customer understanding, and business acumen.

⛳️ Requirements

• Over 15 years of experience in enterprise software, with extensive knowledge of the Salesforce ecosystem (DevOps, release management, data, security, or governance highly preferred).

• Proven experience as a senior technical leader or advisor in critical enterprise settings.

• Strong hands-on technical competence, capable of whiteboarding a CI/CD pipeline, discussing organizational architecture, and debating metadata strategy with top architects.

• Executive presence and storytelling skills that build trust with both technical buyers and C-suite economic stakeholders.

• A focus on achieving outcomes rather than mere activity, with metrics-driven instincts in pipeline conversion, time-to-value, adoption, NRR, and gross retention.

• Experience in rapidly growing environments where playbooks are developed from scratch rather than inherited.

• Salesforce certifications and fluency in DevOps (Git, branching strategies, automated testing, deployment automation) are significant advantages.

🏝️ Benefits

• Competitive salary and performance incentives.

• Comprehensive health, dental, and vision insurance.

• Flexible working arrangements and remote work options.

• Opportunities for professional development and continuous learning.

• A vibrant company culture that promotes collaboration and innovation.