Field Case Manager

This is a fully remote position, open to applicants in Canada.

📋 Description

• Acts as the main point of contact for physicians

• Engages with patients and stakeholders involved in the program

• Informs healthcare providers about the services offered by the program

• Reviews patient records to ensure all necessary documentation is completed

• Takes complete responsibility for the special authorization process

• Maintains regular communication and updates for physicians

• Modifies program components to accommodate the specific needs of healthcare providers

⛳️ Requirements

• Registered Nurse (RN) or a related degree (BSc in Pharmacy or other Science degrees)

• Familiarity with the public or private third-party reimbursement landscape

• Bilingualism is an advantage (mandatory for the province of Quebec)

• Prior experience as a Case Manager is beneficial

• Outstanding customer service and interpersonal abilities

• Capability to juggle multiple tasks and priorities simultaneously

• Understanding of medical terminology

• Strong analytical and organizational capabilities

• Ability to engage with physicians and their staff as a reliable partner

• Excellent time management skills and a sense of urgency

• Ability to collaborate efficiently with program associates

• Competence to work independently in a remote environment

• Proficient in both oral and written communication in English and French

🏝️ Benefits

• Medical, dental, and vision care

• Backup dependent care

• Adoption assistance

• Infertility coverage

• Family building support

• Behavioral health solutions

• Paid parental leave

• Paid caregiver leave

• Professional development resources

• Mentorship programs

• Employee resource groups

• Volunteer activities