Field Case Management Coordinator

This is a fully remote position, open to applicants in Illinois.

📋 Description

• Performs a thorough assessment of member eligibility and needs.

• Suggests strategies for resolving cases.

• Recognizes high-risk factors and necessary services.

• Organizes and executes the activities outlined in the care plan.

• Oversees the progress of the care plan.

• Collaborates with case managers, supervisors, Medical Directors, and other health programs.

• Detects and raises concerns regarding the quality of care.

• Employs negotiation skills to obtain suitable options and services.

• Offers coaching, information, and support to empower members.

• Participates in continuous team meetings with colleagues.

⛳️ Requirements

• Preferred experience in case management and discharge planning.

• Minimum of 2 years in behavioral health, social services, or a relevant field aligned with the program focus.

• Managed Care experience is a plus.

• Self-assured working from home/independent thinker, utilizing tools to collaborate and connect with teams virtually.

• Willingness to travel within a designated geographic area for in-person case management as directed by Leadership and/or as business needs dictate.

• Strong analytical and problem-solving abilities.

• Proficient communication, organizational, and interpersonal skills.

• Capability to work autonomously.

• Familiarity with standard corporate software applications, including MS Word, Excel, Outlook, and PowerPoint, as well as some specialized proprietary applications.

• Effective computer skills, including navigating multiple systems and proficient keyboarding.

🏝️ Benefits

• Medical, dental, and vision coverage.

• Paid time off.

• Retirement savings options.

• Wellness programs.