Field Care Manager, Behavioral Health

This is a fully remote position, open to applicants in South Carolina.

📋 Description

• Perform telephonic and in-person assessments of enrollees’ behavioral, physical, environmental, and psychosocial requirements.

• Apply care management techniques to foster optimal health and well-being.

• Create personalized, person-centered care plans.

• Assist enrollees and their families in accessing clinical, community, and social resources.

• Work collaboratively with providers and community-based services to achieve high-quality, cost-effective outcomes.

• Recognize and address obstacles to effective care.

• Track progress through continuous assessments and evaluations.

• Modify interventions to aid enrollees in reaching their desired outcomes.

• Collaborate with the interdisciplinary care management team, which includes community health workers, housing support specialists, and care management support assistants.

• Assess the appropriateness of face-to-face support and organize in-person meetings.

• Analyze complex information and independently decide on suitable courses of action.

• Promote coordinated, holistic care that aligns with enrollees’ goals, preferences, and overall well-being.

• Report to the Manager of Care Management Behavioral Health.

⛳️ Requirements

• Must be a resident of South Carolina.

• Hold an active Registered Nurse (RN) license or a Licensed Master Level Social Worker license (LCSW, LMSW, LPC, LMFT, or a similar credential).

• At least 1 year of clinical experience in Behavioral Health.

• A minimum of 2 years of recent experience in case or care management.

• Familiarity with working alongside Medicaid and/or Medicare enrollees to coordinate services, care needs, or benefits.

• Understanding of community health and social service agencies, along with additional community resources.

• Proficient knowledge of Microsoft Office applications, including Word, Excel, and PowerPoint.

• A dedicated workspace that ensures member privacy and complies with PHI and HIPAA regulations.

• Capability to travel at least 50% locally for face-to-face meetings and field-based interactions.

• Occasional travel to the Humana Columbia office for meetings and training.

• Availability to work Monday–Friday, from 8:00 a.m. to 5:00 p.m.

• Minimum home internet speed of 25 Mbps download and 10 Mbps upload.

• Preferred: Experience in Community Mental Health, crisis response, Assertive Community Treatment (ACT), and substance use disorder treatment.

• Preferred: Experience working with both children and adults.

🏝️ Benefits

• Bonus incentive plan based on individual and/or company performance.

• Medical benefits.

• Dental benefits.

• Vision benefits.

• 401(k) retirement savings plan.

• Paid time off.

• Company holidays.

• Personal holidays.

• Paid parental leave.

• Paid caregiver leave.

• Short-term disability.

• Long-term disability.

• Life insurance.

• Dedicated remote workspace arrangement.

• Remote work arrangement.

• Home internet requirements/support for remote work.