Field Access Manager – Diabetes

This is a fully remote position, open to applicants in Texas.

📋 Description

• Serve as the primary contact for assigned accounts, delivering account management support to healthcare professionals and their teams on behalf of patients prescribed the product.

• Inform accounts about the Patient Services program, regional payer landscape, and pharmacy channel access.

• Facilitate pull-through initiatives for prescribed patients across HUB, specialty pharmacy, and other channels upon securing proper HIPAA consent.

• Act as the primary representative of Patient Services platforms within designated healthcare professional practices.

• Collaborate with internal and external stakeholders to enhance patient access to the product.

• Increase advocacy within healthcare professional settings and educate staff regarding access and payer approval processes.

• Identify barriers to access and emphasize healthcare professional actions that facilitate patient access to therapy.

• Provide educational materials regarding prior authorizations, appeals, specialty pharmacy, and access issues.

• Coordinate the utilization of patient service platforms when offices choose the HUB or specialty pharmacy route.

• Organize annual pharmacy reauthorizations to ensure the timely continuation of therapy.

• Work collaboratively with Sales, Market Access, Patient Services, Strategic Accounts, and other partners.

• Identify and tackle urgent market development and implementation efforts to eliminate access barriers and enhance adherence.

• Develop and implement strategic business plans for key accounts and execute market access initiatives.

• Maintain proficiency in national, regional, and local payer landscapes, specialty pharmacy, and utilization management criteria.

• Evaluate the impact of payer, PBM, specialty pharmacy, and pharmacy formularies on market access.

• Provide field insights that support access and patient/payer support programs.

• Anticipate, navigate, and resolve account and patient access challenges with relevant stakeholders.

• Exhibit a commitment to diversity, equity, and inclusion.

• Perform additional duties as assigned.

⛳️ Requirements

• Bachelor’s degree required; a healthcare degree is preferred, including MS, RN, PA, PharmD, or a similar advanced healthcare/scientific degree.

• Over 10 years of experience in the pharmaceutical industry, particularly in payer policy and patient access.

• More than 5 years of experience in benefit verifications and/or prior authorization requirements or a comparable background in patient access.

• Familiarity with Centers for Medicare & Medicaid Services (CMS) policies and processes, including Medicare Parts B & D.

• Comprehension of specialty markets, HUB/reimbursement services, and patient access programs.

• Strong knowledge of specialty product access/reimbursement processes, including Patient Support Services programs.

• Robust analytical skills to evaluate market dynamics, competitor activities, and ongoing diabetes monitoring trends.

• Capability to collect and interpret data to inform regional strategy, including HUB and patient claims data.

• Knowledge of Integrated Delivery Networks/Integrated Health Systems.

• Proficient in Microsoft applications and adept at conducting virtual engagements via Microsoft Teams.

• Ability to juggle multiple priorities with outstanding organizational and problem-solving skills.

• High level of initiative and self-sufficiency.

• Proven track record of success in a cross-functional environment.

• Competence in delivering impactful educational presentations.

• Strong familiarity with Veeva systems.

• Experience in Pediatric Endocrinology and/or Endocrinology is preferred.

• Previous launch experience in an Access/Reimbursement role is advantageous.

• Background in the biopharmaceutical industry, particularly in product marketing, managed care, field sales, case management, or within a large healthcare practice is beneficial.

🏝️ Benefits

• Competitive salary and benefits package.

• Reasonable accommodation provided during the interview and hiring process.

• Equal opportunity and inclusive workplace.