Field Access Manager

📋 Description

• Engage with designated accounts to facilitate patient access by providing proactive face-to-face (or virtual if suitable) education on programs to healthcare providers and staff, aiding in the integration of these programs into office processes and workflows.

• Utilize data and analytical tools to respond to customer inquiries regarding payer policies and access requirements.

• Collaborate with key stakeholders within customer accounts (e.g., providers, administrators, billing and coding personnel, etc.) to effectively support patient access.

• Address customer inquiries related to payer policies (e.g., utilization management, denials, and appeals) as well as patient reimbursement issues.

• Work alongside aligned cross-functional teams to share insights about customer needs and obstacles related to access and reimbursement.

• Maintain a thorough understanding of Ionis policies and requirements, executing all responsibilities with integrity and in alignment with company guidance and established Values and Behaviors.

• Appropriately manage Patient Identifiable Information (PII) by ensuring compliance with HIPAA and other privacy laws and regulations, as well as internal Company compliance policies/guidelines.

• Responsible for identifying and reporting adverse events through the established Ionis systems in accordance with applicable processes.

• ~50% Travel Required

⛳️ Requirements

• A Bachelor’s Degree is required.

• An advanced degree is preferred.

• A minimum of 8 years of experience in the healthcare/pharmaceutical sector is necessary.

• Previous reimbursement or case management experience is required (prior field access/reimbursement experience is preferred).

• Experience with pharmacy benefit reimbursement/access and specialty pharmacy is essential.

• CPC or a similar coding certification is preferred.

• Experience in the cardiometabolic field is preferred.

• Understanding of key Medicare policies such as Part D design and IRA is necessary.

• Proven skills in teamwork and collaboration, with a successful track record of functioning within highly matrixed and cross-functional teams is essential.

• Willingness to travel for meetings/trainings/programs as needed - additional travel will be required within the assigned region (~50% travel required depending on territory).

• Must reside within the designated territory.

• A valid driver’s license is required, as driving is fundamental to the responsibilities of this position and cannot be avoided.

🏝️ Benefits

• Ionis provides an outstanding benefits package!