Fiber Optics Integration Engineer

This is a fully remote position, open to applicants in Texas.

📋 Description

• Take ownership of optical connectivity integration within rack-level solutions, encompassing transceivers, DACs, AOCs, fiber trunks, breakout assemblies, patch panels, and switch-to-server interconnects.

• Create and uphold standards for fiber routing, bundling, strain relief, labeling, installation, and serviceability for both air-cooled and liquid-cooled rack solutions.

• Lead investigations into root causes of optical communication failures throughout prototype validation, factory testing, shipping, deployment, and customer operations.

• Assist in resolving customer escalations related to optical performance, network bring-up challenges, transceiver compatibility, link instability, signal degradation, or deployment failures.

• Establish methodologies for troubleshooting and procedures for failure analysis using optical power meters, OTDRs, BER testing, insertion-loss measurements, switch diagnostics, and transceiver telemetry.

• Develop rack-level fiber optic installation guides, work instructions, service manuals, qualification plans, and best practices documentation.

• Collaborate with networking, electrical, mechanical, and manufacturing engineering teams to enhance fiber routing and ensure manufacturability and field serviceability.

• Aid in qualification and validation testing of integrated rack solutions, including transportation, shock, vibration, and environmental assessments.

• Work alongside compliance and certification teams to meet UL, CE, NFPA, and other regulatory standards.

• Engage in customer meetings, technical reviews, onsite deployments, and visits to data centers.

• Coordinate with transceiver suppliers, switch vendors, cable manufacturers, and networking technology partners to address product and interoperability challenges.

• Assist in developing factory test protocols and manufacturing processes to ensure consistent optical installation quality and reliable system performance.

• Provide training for manufacturing staff, field service teams, and clients on approved fiber handling and installation techniques.

• Propel continuous improvement initiatives aimed at enhancing optical network reliability, deployment efficiency, and minimizing field failures.

• Undertake additional duties and responsibilities as assigned.

⛳️ Requirements

• A Bachelor's Degree in Electrical Engineering, Computer Engineering, Optical Engineering, Networking Technology, or a related technical discipline is required.

• A minimum of 5 years of experience in supporting optical networking technologies, fiber optic systems, transceivers, or data center infrastructure.

• Proven experience in conducting root cause analysis and field troubleshooting of fiber optic communication systems.

• Practical experience with optical transceivers, including SFP, QSFP, OSFP, and new high-speed optical interfaces.

• Background in assisting customers during field deployments, managing issue escalations, and resolving technical problems.

• Experience in developing installation procedures, troubleshooting manuals, or technical documentation.

• Strong comprehension of fiber optic communication systems and the fundamentals of optical networking.

• Knowledgeable in multimode and single-mode fiber systems, MPO/MTP architectures, structured cabling standards, and data center interconnect technologies.

• Proficient in using optical diagnostic equipment such as OTDRs, light sources, optical power meters, BER testers, and network analysis tools.

• Capable of analyzing complex system failures and formulating effective corrective actions.

• Skilled in creating standardized engineering procedures and work instructions.

• Excellent verbal and written communication abilities.

• Willingness to travel domestically and internationally up to 25% of the time.

• Familiarity with hyperscale data center architecture, server racks, networking switches, and structured cabling systems is preferred.

• Experience in product compliance, inspections, audits, certifications, or regulatory evaluations is highly desirable.

• Previous experience with hyperscale data center deployments is preferred.

• Familiarity with networking ecosystems such as NVIDIA, Arista, Cisco, Juniper, Broadcom, or similar is advantageous.

• Experience with AI/HPC rack infrastructure or integrated rack solutions is preferred.

• Knowledge of UL, CE, IEC, GR-63, GR-1089, ISTA, ASTM, and related qualification standards is preferred.

• Certification as a Fiber Optic Technician (CFOT), FOA certification, or equivalent industry certification is preferred.

• Hands-on experience with prototype fabrication and testing, as well as experience collaborating with global suppliers and contract manufacturers are a plus.

🏝️ Benefits

• Short-term incentives based on performance.

• Medical, dental, and vision insurance plans.

• Paid time off accruing at a rate of 3.07 hours during your first year of employment.

• 4 weeks of paid parental leave.

• 11 company-paid holidays in 2027 (9 fixed holidays and 2 optional floating holidays), subject to annual change.

• 401(k) retirement plan.

• Employee stock purchase plan.