FBS LMS Administrator

This is a fully remote position, open to applicants in Mexico.

📋 Description

• Implements a strategic plan; coordinates and oversees learning and development system activities in collaboration with various stakeholders, utilizing company-sanctioned tools.

• Serves as the main contact for system utilization and conflict resolution.

• Assesses and evaluates current systems and processes; suggests enhancements for improvement.

• Conducts quality control audits and enforces any necessary corrective actions.

• Communicates and facilitates the resolution of any system-related issues; alerts appropriate personnel when system failures are detected.

• Responsible for the accuracy of all data entry activities within the learning system.

• Provides training to other users as needed. Continuous Improvement: Recognizes opportunities for ongoing improvement in learning systems.

• Implements continuous improvement plans. Communicates issues that impact other departments within the University to devise a comprehensive change strategy.

• Notifies University leadership of any system problems affecting learners and internal staff, offering alternative solutions for resolution.

• Supplies data and information to other departments as required.

• Participates in weekly team meetings. Assists the department head with monitoring and managing departmental expenses.

• Performs additional duties as assigned.

⛳️ Requirements

• 5 years of experience in Learning Management Systems (LMS) or training support roles.

• Familiarity with Cornerstone OnDemand LMS or other LMS platforms.

• Knowledge of ticketing systems such as ServiceNow or similar tools.

• Experience with M365 and Power Platform tools.

• **Nice to Have**

• Experience with API implementation.

• Familiarity with any Power Platform tools (Copilot Studio, PowerBI, Power Apps).

🏝️ Benefits

• A competitive salary along with performance-based bonuses.

• An extensive benefits package.

• Flexible work arrangements (remote and/or office-based).

• Enjoy a dynamic and inclusive workplace culture within a globally recognized organization.

• Private Health Insurance.

• Paid Time Off.

• Opportunities for training and development in collaboration with prestigious companies.