
Experience Director – UX
Posted Aug 4

Posted Aug 4
This is a fully remote position, open to applicants in United States, +1 more state.
• Establish experiential direction and offer strategic guidance throughout engagements from the initial brief to final delivery, leveraging AI tools to enhance experimentation and optimize work.
• Define and advocate for principles that promote exceptional, human-centered products while ensuring teams deliver with creativity and craftsmanship.
• Supervise intricate, large-scale projects as a hands-on leader with a focus on detail, innovation, and quality.
• Integrate user research, business strategy, technical limitations, and stakeholder feedback to formulate clear and justifiable design direction.
• Develop product visions, feature sets, and roadmaps, articulating them through strategic narratives.
• Create scalable design systems that ensure consistent, accessible, and world-class user experiences.
• Collaborate across product, engineering, research, and strategy disciplines.
• Mentor, manage, and nurture the growth of UX designers.
• Enhance design processes and establish guidelines for the utilization of AI tools within the practice.
• Engage directly with clients to address challenges, brainstorm, and craft digital experiences.
• Lead client presentations, workshops, and collaborative sessions.
• Cultivate long-lasting client relationships and act as a trusted strategic design partner.
• Oversee the complete process from initial client discussions through delivery, growth, and ongoing collaboration.
• Identify emerging trends in tools, technology, and practices and translate these into updates in team workflows.
• A portfolio showcasing digital product, service, or systems design work across diverse industries and contexts.
• Over 10 years of experience in the design field.
• Significant experience leading teams in creating human-centered digital experiences at scale.
• Proven capability to lead, mentor, and motivate designers.
• Demonstrated thought leadership and strategic thinking with a clear and well-articulated perspective.
• Ability to self-manage and independently drive UX vision from strategy through interaction design to delivered experience.
• Practical experience with AI-powered design tools.
• A history of continuous practice and process enhancement.
• Keen attention to detail and strong design aesthetic sensibilities.
• Awareness of design trends, emerging technologies, and innovations.
• Outstanding communication, presentation, and facilitation skills.
• Ability and eagerness to develop successful, long-lasting client relationships.
• Commitment to inclusive, accessible, and equitable design practices.
• Equal Opportunity Employer
• Diverse and inclusive teams
• Commitment to inclusive, accessible, and equitable design practices
paddy
H&R Block
H&R Block
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