Executive/Admin Assistant – Events & Entertainment

This is a fully remote position, open to applicants in South Africa.

📋 Description

• Engage with warm leads through phone calls, text messages, emails, and CRM interactions.

• Maintain a consistent follow-up schedule until leads are converted or finalized.

• Dispatch templated emails, event details, quotes, videos, and images.

• Arrange discovery calls, consultations, and site visits.

• Foster friendly, natural, and relationship-oriented communication.

• Oversee inboxes and calendar management.

• Confirm appointments and send reminders.

• Manage Certificates of Insurance (COIs) and necessary venue documentation.

• Ensure venues receive all necessary paperwork prior to events.

• Accurately update CRM notes, tasks, and lead statuses.

• Develop and refine templates, checklists, and repeatable workflows.

• Collaborate with vendors and production teams for seamless transitions.

• Monitor lead pipeline activities and follow-up metrics.

• Provide end-of-day summaries and weekly reports.

• Proactively identify and flag risks, blockers, or missed follow-ups.

⛳️ Requirements

• Minimum of 3 years of experience in Executive Assistance.

• At least 3 years of experience in Administrative Support.

• A minimum of 3 years of experience in Customer Service.

• 3+ years of experience in Sales Support.

• Over 3 years of experience in Event Coordination.

• Proficient in spoken and written English.

• Possess an extremely natural conversational communication style.

• Demonstrate strong follow-through and organizational skills.

• Comfortable making warm outbound calls.

• Experience with CRM systems.

• Proficient in Google Workspace.

• Strong task management skills and attention to detail.

• Ability to work independently and take proactive initiatives.

• Quick to learn new systems and tools.

🏝️ Benefits

• 100% REMOTE position.

• $50 birthday bonus.

• $200 testimonial bonus.

• $500 monthly raffle entry.

• NO TRACKER. NO PROBLEM.