Executive Virtual Assistant – CRM, Lead Management, Administrative Support – Legal Industry

This is a fully remote position, open to applicants in South Africa.

📋 Description

• Oversee the management of incoming leads generated through marketing channels

• Document all inquiries within the CRM system (GoHighLevel)

• Ensure leads are accurately categorized and regularly updated

• Gather initial information from potential clients

• Arrange consultations between the attorney and prospective clients

• Maintain precise records in the CRM and track lead history

• Follow up with potential clients through email, text messages, and phone calls

• Uphold organized follow-up schedules for leads

• Confirm appointments and ensure clients receive the necessary information

• Coordinate meeting schedules and manage calendar logistics

• Organize client-related communications and reminders efficiently

• Review incoming emails to identify messages that need attention

• Assist with mass email campaigns and automate email communications

• Support the administrative organization of the practice

⛳️ Requirements

• Highly proactive and self-motivated

• Well-organized and detail-oriented

• Comfortable handling leads and business inquiries

• Capable of tracking multiple follow-ups and maintaining structured workflows

• Resourceful and adept at recognizing opportunities for process improvement

• Professional and confident in communication with potential clients

• Able to work independently with minimal oversight

🏝️ Benefits

• Competitive salary and performance-based incentives

• Opportunities for professional development and growth

• Supportive and collaborative work environment

• Flexible work hours and remote work options