Executive VA – Operations Assistant

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee executive email correspondence, manage inbox organization, calendars, meetings, appointments, and daily priorities.

• Monitor action items, priorities, follow-ups, deadlines, and recurring administrative duties.

• Draft business documents, reports, correspondence, and operational files.

• Arrange digital files, business records, administrative documents, and cloud-stored materials.

• Develop and maintain operational trackers and reporting tools.

• Coordinate requests for equipment maintenance, vendor scheduling, service calls, and resolutions.

• Document workflows and establish and sustain Standard Operating Procedures (SOPs).

• Recognize opportunities to enhance administrative efficiency and business processes.

• Facilitate routine communications with vendors, suppliers, contractors, and internal team members.

• Address inquiries, follow up on pending requests, and manage scheduling.

• Assist with project coordination, operational initiatives, business documentation, and executive priorities.

• Potentially broaden responsibilities to include sales and marketing administration, financial administration, multi-location coordination, and special projects.

⛳️ Requirements

• Prior experience as an Executive Assistant, Administrative Assistant, Operations Assistant, or Virtual Assistant.

• Exceptional written and verbal communication skills in English.

• Strong organizational and time management skills.

• High level of attention to detail and accuracy.

• Capacity to manage multiple priorities at once.

• Excellent problem-solving and critical thinking abilities.

• Capability to work independently with minimal supervision.

• Professional, dependable, and highly organized.

• Comfortable in a fast-paced and growing business environment.

• Required: Proficiency in Google Workspace.

• Required: Proficiency in Microsoft Office.

• Required: Experience with Google Calendar or Outlook Calendar.

• Required: Skills in email management.

• Required: Experience in spreadsheet management using Google Sheets or Excel.

• Required: File organization and cloud storage experience such as Google Drive.

• Strong advantage: Familiarity with project management platforms like ClickUp, Asana, Trello, or Monday.com.

• Strong advantage: Experience with SOP documentation.

• Strong advantage: Knowledge of CRM software.

• Strong advantage: Experience with restaurant or hospitality management systems.

• Strong advantage: Proficiency in Canva.

• Strong advantage: Familiarity with DocuSign.

• Strong advantage: Knowledge of AI productivity tools such as ChatGPT.

• Nice-to-have: Experience in the hospitality or restaurant industry.

• Nice-to-have: Experience coordinating with vendors and contractors.

• Nice-to-have: Project coordination or operations support experience.

• Nice-to-have: Skills in process improvement and workflow documentation.

• Nice-to-have: Basic understanding of bookkeeping or financial administration.

• Nice-to-have: Experience supporting small businesses or multi-location operations.

• Availability to work from 8:00am–12:00pm Eastern Time, Monday–Friday.

🏝️ Benefits

• Transition to full-time (50,000) based on performance after 3 months.

• Remote work arrangement.

• Opportunities to expand into broader operational and project management roles.

• Potential to take on more strategic responsibilities as the restaurant group grows.