Executive Director – Digital Product, Medical Cost Initiatives

This is a fully remote position, open to applicants in New York.

📋 Description

• Direct the technology product strategy and implementation for medical cost portfolios encompassing Care Transitions, Patient Segmentation, Chronic Condition Pathways, and Specialty Care Services.

• Collaborate with clinical and business operational leaders to design comprehensive technology pathways that support CVS Healthcare Delivery care models.

• Act as a strategic advisor to business stakeholders, ensuring that technology teams provide solutions that enhance business outcomes.

• Develop shared outcome metrics linked to clinical quality, patient experience, and financial performance.

• Lead cross-functional teams consisting of product managers, Epic analysts, software engineers, data scientists, and UI/UX designers.

• Convert clinical concepts into problem statements, product specifications, and Epic/technology architectures.

• Integrate external data sources, such as claims data, remote monitoring, and health plan feeds, with internal Epic workflows.

• Oversee the technology lifecycle from discovery and technical solution development through to build, deployment, and realization of measurable outcomes.

• Create feedback loops and iterative cycles for continuous improvement.

• Ensure that solutions can scale across both Value-Based Care and Fee-For-Service delivery environments.

• Lead, mentor, and cultivate a high-performing product team alongside cross-functional technology teams.

• Promote a culture of curiosity, resilience, problem-solving, and joy.

⛳️ Requirements

• A Bachelor’s degree is required.

• A graduate degree and/or clinical background is preferred (RN, MD, DO, NP, PA).

• 10-15+ years of progressive leadership experience in healthcare operations, clinical technology product management, and enterprise EHR implementation, particularly with Epic.

• Practical experience with Epic EHR workflows and module configurations.

• Proven ability to convert operational requirements into Epic builds.

• Understanding of how external health data enhances EHR clinical workflows.

• Strong familiarity with clinical operations and Quality Improvement methodologies.

• Comprehensive knowledge of Value-Based Care constructs and Fee-For-Service operational dynamics.

• Awareness of medical cost initiative care pathways.

• A solid track record of leading cross-functional teams to execute high-scale technology-supported clinical interventions.

• Established history of collaborating with primary care delivery networks, retail clinics, or value-based care organizations to optimize medical cost trends and clinical care pathways.

• Strong communication skills with the ability to influence and build trust among senior executive stakeholders and frontline team members.

• Exceptional analytical skills and the capacity to frame ambiguous clinical challenges into well-structured problem statements.

• Ability to hold teams accountable for achieving measurable outcomes.

• Must be willing to travel domestically approximately once per quarter, potentially more frequently.

🏝️ Benefits

• CVS Health bonus, commission, or short-term incentive program.

• Equity award program.

• Medical coverage.

• Dental coverage.

• Vision coverage.

• Paid time off.

• Retirement savings options.

• Wellness programs.

• Additional resources supporting physical, emotional, and financial well-being.