Executive Assistant – Strategic Operations Coordinator, AI, Salesforce

This is a fully remote position, open to applicants in South Africa.

📋 Description

• Oversee multiple inboxes and calendars for two distinct organizations.

• Prioritize communications and highlight urgent issues.

• Compose and reply to emails on behalf of the executive.

• Arrange meetings, manage scheduling, travel plans, and follow-ups.

• Organize tasks, action items, and ongoing priorities efficiently.

• Create summaries and follow-up communications from recorded meetings and calls.

• Assist in structuring systems, documentation, and internal processes.

• Leverage Claude and other AI tools to enhance operational workflows.

• Refine AI-generated outputs to ensure high-quality, professional communication.

• Contribute to the development and maintenance of Standard Operating Procedures (SOPs).

• Identify areas for process improvement and operational efficiency.

• Conduct research on business, vendors, and market trends.

• Assess software tools and operational alternatives.

• Support due diligence and operational review initiatives.

• Assist in relationship management and business development efforts.

• Help maintain organization across multiple project initiatives.

• Anticipate needs and proactively address challenges.

• Provide insightful feedback and recommendations.

• Aid the executive in staying organized, focused, and accountable.

• Gradually assume ownership of recurring operational duties.

• Evolve into a trusted operational partner over time.

⛳️ Requirements

• Prior experience in roles such as Executive Assistant, Operations Coordinator, Chief of Staff Assistant, or similar high-level support positions.

• Exceptional written and verbal communication skills in English.

• Strong organizational and time-management capabilities.

• Proven experience in managing executive inboxes and calendars.

• Comfortable handling sensitive and confidential information.

• Keen attention to detail and strong follow-through.

• Proficient in internet research and analytical capabilities.

• Self-motivated with strong initiative and problem-solving skills.

• High proficiency with Claude AI or similar AI productivity applications.

• Familiarity with Gmail, Google Workspace, and common productivity software.

• Experience with project management tools and SOP documentation.

• Quick to learn new software applications.

• Familiarity with CRM systems like Salesforce is advantageous.

🏝️ Benefits

• 100% REMOTE

• $50 birthday bonus

• $200 testimonial bonus

• $500 monthly raffle entry

• NO TRACKER. NO PROBLEM