Executive Assistant – Operations Support

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Capture leads from various channels and input them into Stageforce/CRM to ensure no potential clients are overlooked.

• Organize and classify incoming leads within the CRM system.

• Respond promptly to new leads, ideally on the same day or the following day, to maintain their interest in a fast-paced real estate market.

• Follow up with leads after they submit forms to collect any missing information and establish the initial contact.

• Qualify and sift through leads so that Dani focuses on the most suitable prospects.

• Create soft proposals in Canva utilizing Dani’s pre-existing templates and criteria.

• Dispatch proposals and manage follow-up communications once proposals are sent out.

• Monitor accepted proposals and assist with the next steps after clients have signed and made payments.

• Manage contract renewal outreach for staged homes approaching their end dates, which includes deciding whether to send an extension invoice or arrange for destaging pickup.

• Assist with basic invoicing and administrative follow-up related to signed projects and renewals.

• Possibly support a landing page linked to Shopify for the upcoming Elevated Home product line, depending on its complexity.

⛳️ Requirements

• Experience Required:

• Strong customer service skills consistent with a luxury brand experience.

• Proficiency in CRM systems.

• Some background in sales administration.

• Experience with Stageforce is advantageous, but not mandatory.

• Basic invoicing knowledge.

• Comfort with generating reports and basic data management.

• Familiarity with AI tools, including Claude.

• Capability to assist with light landing page or Shopify setup.

• Excellent communication skills on phone calls; should avoid sounding overly sales-oriented.

🏝️ Benefits

• Competitive Salary – We value your expertise and experience with an attractive compensation package.

• 13th Month Pay – Enjoy an additional month’s salary—because who doesn’t appreciate a bonus?

• Paid Time Off – Take a break with 12 days of PTO to use for vacation, self-care, or just to recharge!

• US Holidays Off – Benefit from 12 paid US holidays throughout the year.

• Maternity & Paternity Leave – We support expanding families with dedicated leave for new parents.

• Comprehensive Healthcare – Quality healthcare benefits for you and your family.

• Life Insurance – Our full-time HMO plan includes life insurance for your peace of mind.

• Mental Health Support – Access mental health consultations and wellness resources to prioritize your wellbeing.

• Milestone Gifts & Birthday Treats – We celebrate your milestones and make your special day even more memorable!

• Exciting Team Experiences – Enjoy island getaways, virtual town halls, and regional meetups—because work should be enjoyable!

• Stay Connected – Join a supportive network where you can learn, grow, and connect with remarkable individuals.