Executive Assistant – Mental Health Practice

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Oversee the clinician's schedule and diary management utilizing Heidi software.

• Organize clinical processes and guarantee a seamless patient experience from referral through to review.

• Create scripts for appointments, templates, and briefing notes for consultations.

• Track outstanding tasks to avoid patient abandonment and ensure ongoing care.

• Maintain strict confidentiality and cybersecurity standards when managing sensitive client information.

• Professionally communicate with external stakeholders including referrers, allied health professionals, and insurers.

• Assist in ensuring regulatory compliance and proper documentation with relevant health practitioner authorities.

• Actively identify and address operational challenges before they escalate.

⛳️ Requirements

• Background in mental health is preferred; candidates may include psychologists, nurses, or allied health professionals.

• Highly organized with exceptional attention to detail and the ability to juggle competing priorities.

• Emotionally resilient, capable of handling sensitive case materials in a professional and objective manner.

• A strong awareness of cybersecurity and discretion in managing confidential information.

• Excellent written and verbal communication skills in English.

• Proactive and focused on solutions; capable of working independently with little supervision.

• Experience in executive support, medical administration, or clinical coordination is essential.

• Familiarity with Heidi or other similar clinical scheduling software is beneficial.

🏝️ Benefits

• Competitive salary and benefits package.

• Opportunities for professional development and training.

• Supportive work environment with a focus on employee well-being.