Executive Assistant – Marketing & Communications Lead

This is a fully remote position, open to applicants in Philippines.

📋 Description

• You will serve as the operator overseeing communication, marketing, and daily operations.

• Collaborate closely with leadership to support the client experience from start to finish.

• Ensure that both communication and marketing are not only operational but also effective.

• You will consistently be the reliable presence behind each client interaction.

• Responsibilities include managing shared inboxes and guiding clients through the onboarding and offboarding processes.

• You will not just respond to inquiries but also establish a structured approach.

• Take full ownership of the content calendar to ensure timely execution.

• You will schedule, publish, and facilitate progress using tools like Social Pilot.

• Monitor performance metrics, recognize what is effective, and strive for continuous improvement.

• Introduce systematic structure into communication and marketing workflows.

⛳️ Requirements

• Extensive experience in managing client communications from beginning to end.

• Practical experience with onboarding, offboarding, and process documentation.

• Proven track record in managing and executing content calendars.

• Exceptional written communication skills that are clear, professional, and considerate.

• Experience in developing SOPs, templates, and organized workflows.

• Highly organized, detail-oriented, and driven by systems.

• Proficient in Google Workspace (familiarity with Canopy or Social Pilot is advantageous).

• Ability to work autonomously, take initiative, and follow through on tasks.

🏝️ Benefits

• Competitive, career-level compensation.

• Permanent work-from-home arrangement that is effectively managed.

• Clearly defined scope, structure, and expectations.

• High-trust environment where your contributions are valued.

• Direct exposure to global teams and U.S. clients.

• A culture focused on clarity, growth, and ongoing improvement.