Executive Assistant – Marketing & Communications Lead

This is a fully remote position, open to applicants in Colombia.

📋 Description

• You will be the consistent support behind every client interaction.

• From overseeing shared inboxes (hello@, care@, accounting@, tax@) to assisting clients during onboarding and offboarding, you guarantee that each message is clear, timely, and cohesive.

• You develop SOPs, enhance templates, and create workflows that simplify processes not just for the present but for the future.

• You also ensure all elements are interconnected — coordinating schedules, monitoring details, and guaranteeing that nothing is overlooked.

• You take charge of the content calendar and ensure its implementation.

• You schedule, publish, and keep progress flowing using tools like Social Pilot.

• You focus on performance, pinpoint what’s effective, and strive for continuous improvement.

• You inherently think in systems and seek better methods when tasks seem manual, ambiguous, or inefficient.

• You bring organization to communication and marketing workflows, and search for chances to enhance through automation, AI tools, or smarter processes.

• You serve as a trusted partner to leadership — aiding in transforming direction into action and ensuring that initiatives are not only started but successfully completed.

⛳️ Requirements

• Significant experience in managing client communications from start to finish.

• Practical experience with onboarding/offboarding and creating process documentation.

• Demonstrated ability to manage and implement content calendars.

• Clear, professional, and considerate written communication skills.

• Experience in developing SOPs, templates, and structured workflows.

• Highly organized, detail-oriented, and driven by systems.

• Proficient in using Google Workspace (experience with Canopy or Social Pilot is a plus).

• Ability to work autonomously, take initiative, and follow through on tasks.

🏝️ Benefits

• Competitive, career-level compensation.

• Permanent work-from-home setup — executed effectively.

• Well-defined scope, structure, and expectations.

• High-trust environment where your contributions are valued.

• Direct engagement with global teams and U.S. clients.

• A culture rooted in clarity, growth, and continuous improvement.