Executive Assistant – Legal Operations

This is a fully remote position, open to applicants in Colombia.

📋 Description

• Oversee the Director’s schedule, which includes:

• Internal meetings

• Check-ins with attorneys

• Calls with vendors

• Performance evaluations

• Project timelines

• Manage daily tasks and ensure preparedness for meetings by organizing agendas, documents, and follow-up items

• Organize updates to Standard Operating Procedures (SOPs), training resources, and operational projects

• Maintain well-structured digital files, shared drives, and project management systems

• Create summaries of meetings, reports, and action item trackers

• Assist in monitoring:

• Metrics for case pipelines

• Performance of intake processes

• Key Performance Indicators (KPIs) for the department

• Support audits related to case files, intake calls, and compliance with workflow processes

• Facilitate communication between consulting clients and legal teams

• Aid in vendor coordination involving:

• Medical providers

• Investigators

• Experts

• External collaborators

• Draft professional emails, internal communications, announcements, and memos

• Enable communication among attorneys, paralegals, intake specialists, administrative personnel, and leadership teams

• Uphold strict confidentiality and professionalism in all forms of communication and documentation

• Track operational initiatives, including:

• Rollouts of SOPs

• Implementation of training

• Technology initiatives

• Plans for performance improvement

• Assist in developing training materials, checklists, and documentation

• Organize meetings, workshops, and training sessions

• Monitor deadlines and ensure operational tasks are executed punctually

• Maintain spreadsheets, dashboards, and trackers for operational performance

• Support administrative and reporting workflows utilizing cloud-based tools and project management platforms

• Contribute to enhancing organizational efficiency through technology and process optimization

⛳️ Requirements

• Prior experience supporting leadership within:

• Law firms

• Legal operations

• Environments of professional services

• Strong preference for personal injury (PI) experience

• Exceptional organizational and time management skills

• Proficient written and verbal communication skills in English

• Capability to manage multiple priorities in fast-paced settings

• High degree of discretion, emotional intelligence, and professionalism

• Strong problem-solving skills and proactive mindset

• Comfortable with cloud-based systems, spreadsheets, reporting tools, and operational platforms

• Ability to work autonomously in a remote setting

🏝️ Benefits

• [List of benefits can be added here]