Executive Assistant – Business Support

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Oversee the GM inbox: assess incoming emails, prioritize them, draft replies, and respond on behalf of the GM when necessary.

• Arrange travel itineraries.

• Develop onboarding and offboarding checklists for employees.

• Manage the storage and organization of business records and documentation.

• Create and uphold structured SOPs and system guides as part of training and knowledge documentation.

• Communicate with suppliers via email regarding order placements, production schedules, and shipping deadlines.

• Update internal project management boards to ensure transparency of supply chain progress.

• Conduct daily system checks to verify that logins and integrations are operating correctly.

• Execute basic data entry and manipulate Excel/Google Sheets (including VLOOKUP, Pivot Tables, and intermediate formulas).

• Format reports according to brand guidelines and specified fonts.

• Assist in the maintenance and enhancement of system documentation and workflows.

⛳️ Requirements

• Prior experience in Executive Assistant or Senior Administrative positions.

• Ideally, experience in supply chain, manufacturing, imports, or SKU-based inventory environments.

• Intermediate skills in Microsoft Office / Google Suite (Excel/Sheets, including VLOOKUP, Pivot Tables, and formulas).

• Intermediate proficiency in Gmail and Google Drive.

• Experience with project management tools (preferably Asana; Trello or Monday.com are acceptable).

• Basic understanding of inventory management systems.

• Exposure to Shopify is beneficial but not mandatory.

• Key Attributes

• High level of discretion and confidentiality.

• Exceptionally organized and detail-oriented.

• Strong written communication skills (essential for interacting with overseas suppliers).

• Clear verbal English for internal voice/video calls.

• Inquisitive and investigative mindset — addresses inconsistencies rather than overlooking them.

• Proactive, responsive, and self-motivated.

• Polite, respectful, and professional in communication.

• Technical Requirements

• Preference for Windows-based computers/laptops.

• Dual-screen setup (or willingness to use a second monitor).

🏝️ Benefits

• Permanent work-from-home arrangement.

• Dayshift (Australian business hours).

• Full-time position.

• Health Maintenance Organization (HMO).

• Annual leave.

• 13th-month pay.

• Includes Government Mandated Benefits.