Executive Assistant – AI Operations

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Assist with live implementations of AI systems for a burgeoning AI organization.

• Evaluate real-time AI-driven interactions such as call transcripts and text messages to ensure precision and quality.

• Detect inconsistencies, edge cases, and failure patterns across extensive outputs.

• Proactively identify issues, including instances when anticipated system updates are absent or delayed.

• Analyze ambiguous or incomplete scenarios and independently determine the appropriate course of action.

• Recognize when an AI interaction has become outdated or invalid and take responsibility for resolving it.

• Convert observed problems into clear, structured, and actionable communication for internal teams and clients.

• Assist in ensuring the seamless execution of ongoing pilots and deployments.

• Keep organized records of edge cases and their resolutions.

• Aid in developing processes to address new scenarios as the product advances.

⛳️ Requirements

• Experience in roles such as chief of staff, senior executive assistant, operations lead, or a similar high-responsibility generalist position.

• Outstanding attention to detail with the ability to identify inconsistencies in high-volume situations.

• Strong judgment in uncertain circumstances: you take ownership of the issue, resolve it, and provide context.

• Proficient in clear and professional written and spoken English communication.

• Comfortable managing multiple platforms such as Slack, Teams, and SMS concurrently.

• Highly dependable, responsive, and capable of working in real-time workflows.

• Available to work from 9 AM to 5 PM Eastern Time, Monday through Friday.

🏝️ Benefits

• Paid Time Off in accordance with company policy.

• Observance of Holidays as per company guidelines.

• Fully remote setup allowing you to work from your preferred productive environment.