Ewe Interpreter

This is a fully remote position, open to applicants in United States.

📋 Description

• Manage incoming calls as needed, facilitating communication between Ewe and English speakers.

• Provide verbal interpretation across various sectors including healthcare, government, insurance, finance, utilities, travel and hospitality, general business, law enforcement, court, and emergency services.

• Quickly and accurately process information while being aware of cultural sensitivities.

• Utilize appropriate terminology and have a solid understanding of industry-standard procedures and practices.

• Respond to interpreting assignments promptly in a courteous and professional manner.

• Accurately convey concepts and meanings in line with established interpretation protocols, ensuring no omissions or additions.

• Communicate clearly in both languages, using correct pronunciation, enunciation, and polite language.

• Exhibit a professional attitude and remain composed during sensitive or emergency situations.

• Ensure punctuality and availability during designated work hours.

• Adhere to client guidelines and interpretation protocols.

• Show cultural sensitivity and thrive in a diverse work environment.

⛳️ Requirements

• Proficient in Ewe and English, with an understanding of related cultural dynamics.

• Ability to deliver cultural competency and recognize regional and accent variations.

• Strong listening, retention, and note-taking abilities.

• Capacity to maintain neutrality, objectivity, detachment, and focus during sensitive calls.

• Flexibility to adapt to enhancements in LanguageLine Solutions technology.

• Must be at least 18 years old.

• Legally permitted to work in the United States.

• US work authorization must not currently or in the future necessitate visa sponsorship.

• High school diploma or equivalent is required.

• Proficiency in reading and writing the desired languages is highly preferred.

• Possession of a dedicated personal device for business use.

• Desktop or laptop computer with Windows, MacOS, or ChromeOS, or an acceptable tablet or smartphone.

• No Kaspersky products or Huawei hardware allowed.

• High-speed internet with a minimum of 5 Mbps download, 3 Mbps upload, a ping no greater than 300 ms, and jitter no more than 30 ms.

• Access to a quiet area free from background noise or distractions.

• Capability to operate a keyboard and mouse, remaining stationary at a computer for most of the workday.

• Ability to utilize company-provided software and systems.

• Adequate manual dexterity for typing or writing tasks.

• Capability to lift up to 26 lbs.

• A post-offer, pre-employment background check and/or drug screening may be required based on location.

🏝️ Benefits

• Employee Referral Program.

• Opportunities for advancement within the organization.

• Access to interpreter support.

• An inclusive and diverse workplace.

• Industry-leading training programs.

• Assistance from a Senior Language Specialist, Interpreter Help Desk, and Technology Help Desk.

• This position is classified as an independent contractor role and does not qualify for employee benefits.