Event Operations Manager

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Oversee venue, food and beverage, and operational tasks for assigned shows and conferences.

• Direct pre-planning, onsite execution, and post-event evaluations for conferences, meetings, and events.

• Administer event budgets, track revenue and expenses, and project financial outcomes.

• Coordinate with contractors, venues, catering, banquet services, audio-visual, production, security, registration, and other event-related services.

• Negotiate and manage venue tenancy contracts and agreements with general contractors.

• Establish and maintain communication with exhibitors and sponsors, addressing operational challenges.

• Develop sponsor tracking documents, verify fulfilment against contracts and floorplans, and price sponsor fulfilment items and activations.

• Assist with event registration, lead retrieval systems, staffing, and managing registration lists.

• Plan and implement audio/visual and production needs.

• Conduct site visits, prepare agendas, and generate post-visit reports.

• Oversee operations timelines, show orders, communications with venues and vendors, floorplans, signage, and attendee journey mapping.

• Manage sleeping room blocks and travel and hotel arrangements.

• Handle event sustainability and update carbon-emissions data in the Trace system.

• Coordinate exhibitor and attendee registration alongside the Registration Manager.

• Administer onsite and offsite event functions, including exhibit halls, meeting rooms, networking events, yoga, and wellbeing sessions.

• Travel domestically and internationally and work overtime as necessary for events and client meetings.

• Ensure compliance with health and safety standards, maintain master event files, and provide regular financial and logistical reports.

• Offer ideas and assistance to the Operations Director in planning, budgeting, and execution.

⛳️ Requirements

• At least 3 years of experience in event production, hospitality, or high-end meeting/conference planning.

• Proficient in using personal computers and MS Office.

• Experience with cost management and budget responsibilities.

• Critical experience in contract negotiations and implementation.

• Background in hotel and/or banquet sales or facilities management and planning.

• Willingness to travel is required.

• Strong interpersonal, time-management, and organizational capabilities.

• Ability to manage multiple tasks and follow directions.

• Highly detail-oriented, with problem-solving and conflict-resolution skills.

• Preferred experience in staff management for training, motivating, and developing team members.

• Capability to delegate tasks and handle stress effectively.

• Strong customer-service orientation.

• Exceptional written and verbal communication abilities.

• Excellent team-player qualities and ability to collaborate effectively with others.

• Must have authorization to work in the UK without sponsorship, both now and in the future.

• Proactive commitment to diversity, inclusion, and belonging.

🏝️ Benefits

• Online Educational Learning Library featuring over 16,000 courses for employees to enhance and develop their skills.

• Access to FitOn Health, a leading digital wellness platform.

• 25 Days of Holiday in addition to Bank Holidays.

• 10 sick days provided.

• Opportunity for Remote Working.

• Emphasis on Work-Life Balance.

• Flexible Work Schedule available.

• Mission-driven culture with a passionate, professional team.

• Commitment to diversity, equity, and inclusion in the workplace.

• Equal Opportunity Employer.