Event Marketing Coordinator

This is a fully remote position, open to applicants in Oregon.

📋 Description

• Take charge of Customer.io's events calendar for North America, including field events, hosted dinners, sponsored conferences, and virtual sessions.

• Collaborate with the Events Manager and marketing team to establish objectives, target audiences, event formats, and success metrics.

• Assess sponsorships, speaking opportunities, and new initiatives that align with our demand and pipeline objectives.

• Manage daily logistics, including vendor coordination, timelines, run-of-show, speaker preparation, and on-site support.

• Oversee registration processes, pre-event communications, and ensure a seamless attendee experience from initial contact to follow-up.

• Work closely with Sales, Customer Success, Brand, and Content teams to ensure that each event is well-defined, on-message, and equipped with the necessary assets.

• Spearhead the planning and execution of customer-centric events such as hosted dinners, Suite Series experiences, and curated roundtables for our most strategic clients.

• Partner with Customer Success and Account Management to identify and invite suitable customers, create post-event follow-up workflows, and gather feedback to strengthen relationships and support pipeline expansion.

• Discover opportunities to enhance the customer event program and boost its effectiveness in retention and advocacy.

• Monitor event metrics such as registrations, attendance, engagement, and pipeline impact.

• Provide insights and recommendations aimed at improving ROI and the overall attendee experience.

• Maintain documentation, templates, and scalable workflows to streamline event execution.

⛳️ Requirements

• Must be located in North America.

• Minimum of 2 years' experience in event marketing, demand generation, or integrated marketing within the B2B SaaS sector.

• Proven track record of managing a variety of virtual events, webinars, and in-person activations.

• Excellent project management skills, capable of managing timelines, tasks, and teams effectively.

🏝️ Benefits

• Complete coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family.

• 16 weeks of paid parental leave.

• Unlimited paid time off (PTO).

• Stipends for remote work and wellness expenses.

• A budget dedicated to professional development.