Escrow Support Specialist – Setup for Pre-Closing

📋 Description

• Accountable for the prompt and precise assistance in the escrow process, which encompasses ordering, tracking, receiving, reviewing, and entering data related to payoffs, taxes, assessments, HOAs, water, sewer, and other elements for real estate purchases and refinances.

• Engages in learning and development initiatives to enhance knowledge and skills.

• Analyze action lists and/or reports to determine work priorities.

• Order or source necessary data (HOAs, payoffs, utilities, taxes, assessments, etc.).

• Input amounts, paid-through dates, and other essential data points for each entry.

• Incorporate payoff and HOA details into the preliminary/title commitment as they become available.

• Follow up with third parties for outstanding items past the due date and reorder any expired items.

• Coordinate with the Pre-Closer/Escrow Assistant or Escrow Officer regarding information sheets and missing data.

• Liaise with Escrow teams on file-related issues and required corrections.

• Utilize internal systems (ResWare, Outlook, shared inboxes, spreadsheets/reports) to efficiently manage daily tasks.

• Perform other related responsibilities as assigned or requested.

⛳️ Requirements

• High school diploma or GED is mandatory.

• Bachelor’s degree is preferred, but not essential.

• Previous experience in a high-volume customer service, financial services, mortgage, or title/escrow setting is advantageous.

• Familiarity with technology and multiple applications for managing work is a benefit.

🏝️ Benefits

• Comprehensive medical, dental, and vision insurance coverage.

• Competitive salary package.

• Benefits commence on the first day of employment.

• Volunteer time off and additional perks!