ERP Implementation Consultant

This is a fully remote position, open to applicants in Virginia.

📋 Description

• Oversee and coordinate all facets of Acumatica Cloud ERP implementations.

• Offer continuous support and consultation to partners and end-users regarding their ongoing Acumatica projects.

• Deliver best practice recommendations to clients for enhancing their existing Acumatica processes.

• Perform root cause analyses on system performance and stability challenges, providing actionable recommendations.

• Establish and nurture relationships with customers and stakeholders through ongoing engagement and support.

• Support partners or in-house clients with initial implementation discovery, project analysis, scope of work development, proposal creation, and complex Fit-Gap analysis.

• Develop a continuous strategy to align customer system processes with new product features.

• Assist customers by addressing challenging application inquiries and tracking issues that arise during the implementation phase.

• Collaborate closely with various departments to utilize their expertise and resources, ensuring effective and prompt resolutions to customer issues.

• Adhere to established processes and tools for documenting requirements, resolutions, and escalations related to customer issues.

• Contribute to the development and implementation of new or enhanced service delivery strategies and initiatives.

• Design, plan, and deliver product and technology presentations for partners and during field events.

⛳️ Requirements

• Bachelor's degree in Computer Science, Information Technology, Business Technology, Commerce, or a related discipline.

• Fundamental understanding of accounting; ability to draw T-accounts for analytical purposes, and knowledge of basic accounting concepts such as ledgers, sub-ledgers, debits, and credits.

• Experience in installation and configuration of various Business Application Software, particularly Mid-Market ERP.

• Proven experience in software presentation and demonstration.

• Familiarity with ERP System financial and ad-hoc report writing is an advantage.

• Proficiency in Microsoft Office applications and presentation tools.

• Experience with Microsoft SQL Server, including knowledge of SQL Server relational database concepts such as database schemas and an understanding of relational database design.

• Over 5 years of ERP software implementation experience in the construction sector, encompassing business consulting, project management, project definition, estimating, proposal writing, and engagement planning.

• Experience with distribution, field services, supply chain, financials, and/or inventory ERP implementation is a plus.

• Highly organized and analytical, capable of overcoming implementation challenges through innovative and flexible approaches.

• Excellent presentation skills, with the ability to communicate professionally and produce reports, business correspondence, professional emails, and procedure manuals.

• Ability to read, analyze, and interpret general business and technical information.

🏝️ Benefits

• Healthcare benefits, including medical, dental, and vision insurance for you and your dependents.

• Employer-paid short-term and long-term disability coverage along with basic life insurance.

• 401(k) plan with company matching contributions.

• Flexible time off policy.

• Sick and safe leave.