ERP Business Analyst – Distribution

This is a fully remote position, open to applicants in Virginia.

📋 Description

• Conduct analysis of business scenarios, customer challenges, and product requirements through discussions with customers, partners, and internal stakeholders.

• Create designs for features and enhancements, which include functional specifications, workflows, process flows, mockups or wireframes, and acceptance criteria.

• Assess the impact and backward compatibility of product modifications.

• Negotiate requirements with stakeholders and break down approved changes into technical user stories and development tasks.

• Coordinate implementation specifics with developers and oversee scope modifications.

• Analyze and support distribution processes across sales, purchasing, warehousing, inventory management, pricing, freight, tax, and related financial activities.

• Document data flows and integration needs with external dispatch, delivery, inventory, tank monitoring, CRM, and other industry systems.

• Generate mapping or API specifications when necessary.

• Work collaboratively with developers, QA teams, automated testing engineers, technical writers, support staff, implementation teams, and external partners.

• Create test plans and scenarios; carry out acceptance testing and verify rectified defects.

• Assist with User Acceptance Testing, ensure release and deployment readiness, conduct customer demonstrations, facilitate user training, and troubleshoot post-go-live issues.

• Maintain documentation related to products, processes, and support.

• Handle support requests, aid in root-cause analysis, and pinpoint opportunities for continuous improvement.

⛳️ Requirements

• A Bachelor's degree in Business, Supply Chain, Information Technology, Computer Science, Systems Analysis, or a related discipline; equivalent relevant experience may be accepted.

• Over 3 years of experience in business or system analysis, ERP functional consulting, or product analysis.

• More than 3 years of experience in one or more distribution areas: Supply Chain, Sales, Purchasing, Warehousing, Inventory Management, or E-commerce.

• Proven experience in developing functional specifications and workflow diagrams.

• Direct experience collaborating with developers and business users.

• Familiarity with manual acceptance testing and the creation of test scenarios.

• Strong analytical and problem-solving capabilities.

• Excellent written and verbal communication skills in English.

• Ability to manage multiple priorities and concentrate on measurable outcomes in a dynamic, cross-functional, remote setting.

• Quality-focused mentality, inquisitiveness, and the capacity to quickly grasp new business and technical concepts.

• Willingness to primarily work in Eastern Time, with occasional flexibility depending on project requirements.

🏝️ Benefits

• Annual bonus.

• Stock options.

• Medical, dental, and vision insurance for employees and their dependents.

• Employer-covered short-term and long-term disability insurance.

• Employer-funded basic life insurance coverage.

• 401(k) plan with company matching.

• Flexible time off policy.

• Sick and safe leave.