Epic Systems Analyst

This is a fully remote position, open to applicants in Louisiana, +4 more states.

📋 Description

• Accountable for the design, development, implementation, and support of the Epic Willow Ambulatory application.

• Evaluate retail pharmacy workflows and convert operational requirements into Epic configurations.

• Conduct routine system maintenance, address incidents, and execute application enhancements.

• Collaborate closely with Retail Pharmacy Operations and leadership teams.

• Engage in integrated testing, validate retail workflows, and participate in upgrade readiness tasks.

• Support workflows that connect Willow Ambulatory with external retail pharmacy systems.

• Occasionally collaborate with the Willow Inpatient team to facilitate shared medication records and ensure enterprise build alignment.

• Independently oversee assigned tasks and small to medium-sized retail pharmacy projects.

• Develop and maintain build documentation, workflow descriptions, test artifacts, and support materials.

⛳️ Requirements

• 3 years of experience in systems administration across one or more Epic modules.

• 3 years of experience within the healthcare sector.

• Capability to manage analysis, design, system configuration, and testing tasks at basic to moderate complexity levels.

• Exceptional customer service abilities.

• Utilizes critical thinking skills for assigned responsibilities.

• Highly effective written and verbal communication, along with interpersonal skills, to build relationships that encourage optimal teamwork.

• Strong organizational skills for managing priorities effectively.

• Demonstrates understanding of project management principles relevant to assigned tasks.

• Epic Application Certification must be obtained within 6 months.

• Epic Willow Ambulatory Certification is preferred.

🏝️ Benefits

• Health insurance

• 401(k) matching

• Paid time off