Epic Analyst

This is a fully remote position, open to applicants in South Carolina.

📋 Description

• Analyzes workflow, recommends solutions, and implements application solutions to fulfill departmental needs.

• Converts departmental requirements into business functional requirements.

• Engages in various tasks related to Epic and other assigned information technology applications.

• Aids in the design, development, system configuration, implementation, and support of designated Epic applications for the organization.

• Responsible for the planning, training, and evaluation of application functionality.

• Collaborates with the team and key stakeholders to ensure effective training development and implementation of application functionality.

• Conducts comprehensive analysis of workflows, data collection, report specifics, and various technical issues linked to Epic software.

• Explores end users’ preferences while making build decisions and evaluates business operations in relation to those decisions.

• Constructs and maintains Epic application content as directed by the department lead or manager.

• Keeps up to date with new application functionalities and enhancements.

• Adheres to functional specification documents to create content within the Epic application.

• Executes thorough unit testing of all builds prior to handoff for functional and/or integrated testing.

• Documents and escalates system issues through the internal chain of command; communicates with vendors when necessary.

• Assists in populating databases during the initial system build with support from Epic.

• Gathers information regarding potential system enhancements and functionality requirements.

• Prepares detailed specifications as required.

• Evaluates data conversion needs and ensures that data transferred via an interface into an Epic application meets business demands.

• Develops and documents procedures for the project team related to system changes and other tasks.

• Establishes processes and procedures for change control within the system.

• Participates in the development and delivery of training for end users.

• Collaborates with end users to troubleshoot issues and address inquiries.

• Works with report writers to ensure the application includes necessary reporting capabilities.

• Prioritizes and implements requested changes to the system, analyzing new functionalities in releases to determine their application.

• Maintains ongoing communication with Epic representatives and collaborates with them and the GHS end user community to ensure the system meets organizational needs.

• Provides end user support during implementation and serves as an application expert to assist in the application rollout.

• Utilizes proven communication, analytical, and problem-solving skills to identify, articulate, and resolve system issues to enhance system effectiveness.

• Performs additional duties as assigned.

⛳️ Requirements

• Bachelor’s degree in Information Services, Health Administration, Business Administration, Health Sciences, or a related field.

• Two (2) years of experience with Epic or integrated EMR systems.

• Alternatively, an Associate degree in Computer Science or a related field combined with four (4) years of relevant Information Technology experience in Business Computer Science or a healthcare setting may be considered.

• Alternatively, a High School Diploma or equivalent along with seven (7) years of relevant Information Technology experience in a business, computer science, or healthcare setting may be considered.

• Alternatively, one (1) year of Epic build and/or support experience may be considered.

• Epic Module Certification as required for the position.

• CPHIMS certification preferred.

• Strong presentation skills.

• Excellent communication skills.

• Strong interpersonal skills.

• Ability to manage multiple tasks effectively.

🏝️ Benefits

• Inspire health.

• Serve with compassion.

• Be the difference.