Enterprise Workday Administrator

This is a fully remote position, open to applicants in North Carolina.

📋 Description

• Oversee the configuration of the Workday tenant, including business processes and system settings.

• Spearhead Workday updates, releases, and system improvements.

• Keep documentation, configuration manuals, and training resources up to date.

• Assess and implement new features within Workday.

• Act as the technical escalation point for intricate Workday issues.

• Provide training and support to Tier 1 and Tier 2 support teams.

• Manage ticket queues and tackle challenging system issues.

• Lead the Workday change control committee alongside HR, Finance, and IS stakeholders.

• Facilitate decision-making processes regarding system alterations and enhancements.

• Communicate updates, obtain necessary approvals, and execute changes that affect the organization.

• Encourage the adoption and communication of changes within Workday.

• Oversee vendor relationships and third-party support.

• Collaborate with the implementation vendor, as well as HR, Finance, and IS leadership.

• Guide the Workday go-live process, system design, integrations, reporting, and security measures.

• Provide support to over 2,000 users across various business units.

⛳️ Requirements

• A Bachelor’s degree in Information Systems, Information Technologies, Computer Science, or a closely related field, or equivalent experience.

• Strong troubleshooting skills, tier-3 support expertise, report building abilities, and system documentation proficiency.

• A minimum of 7 years of practical Workday administration experience.

• Familiarity with Workday tenant management, business processes, security roles and access control, integrations (EIB, Core Connect, APIs, Workday Studio), reporting, and release management.

• Experience with cloud platforms, enterprise integrations, Microsoft Office 365, and data reporting/analytics tools (Prism, calculated fields, dashboards).

• Willingness to pursue Workday certifications and remain updated on best practices.

• Experience managing integrations with third-party systems, Workday security management, identity, and access management systems, and IT security best practices.

• Knowledge of cybersecurity, data privacy, disaster recovery, and compliance standards.

• Experience in application administration, managing integrations/interfaces, leading committees, and supporting system implementations.

• Candidates must be legally authorized to work in the United States on a permanent basis.

• This position does not provide visa sponsorship now or in the future.

• Exceptional troubleshooting, problem-solving, communication, leadership, change management, project management, and interpersonal abilities.

🏝️ Benefits

• Regular training sessions with vendors and a dedicated training budget.

• Flexible work schedule.

• 401(k) plan with up to 3% employer match after one year of service.

• Paid time off (PTO) that increases with tenure.

• Options for PTO donations.

• Paid sick leave.

• Comprehensive medical, dental, and vision coverage.

• Dental coverage available for domestic partners.

• Pet insurance options.

• Supplemental insurance offerings.

• Flexible spending and health savings accounts (FSA and HSA).

• 100% company-paid long-term disability insurance.

• 100% company-paid life insurance.

• Discounts from national brands.

• Employee referral program.

• Employee assistance program.

• Access to Tapcheck (receive 50% of your pay before payday).

• Opportunities for internal job mobility nationwide.

• Training provided for Workday certifications.