Enterprise Solutions Engineer – Retail Tech

📋 Description

• Interact with retail clients to comprehend their store operations, backend systems, and data needs.

• Establish comprehensive integration strategies, encompassing data ingestion, pre and post-processing, and publishing to pertinent retail systems.

• Act as the subject matter expert on Simbe’s products and services, which include APIs, mobile applications, and business intelligence tools.

• Create pilot use cases and demonstrations highlighting Tally’s data capture, analytics, and integration with clients' systems.

• Oversee the implementation process, collaborating with internal Simbe deployment teams and client technical teams to set up integrations.

• Collaborate with Customer Success and Product teams to develop effective adoption strategies, including user training, documentation, and onboarding procedures.

• Serve as the technical point of contact for key stakeholders, ensuring a proactive communication channel for support.

⛳️ Requirements

• Bachelor’s degree in Computer Science, Information Systems, or a related field (or equivalent professional experience).

• 3-5 years of experience in solutions engineering, system integration, or a similar customer-facing technical role, ideally within a SaaS company that serves the retail industry.

• Proven experience with or integrating systems such as POS, ERP, WMS, workforce management, inventory management, planograms, etc.

• Strong proficiency in RESTful APIs, Python, SQL regex, data modeling, and system integration design patterns.

• Knowledge of cloud technologies (e.g., AWS, Azure, GCP) and contemporary data pipelines (ETL, streaming, etc.).

• A history of designing and delivering integrated solutions in a complex, multi-stakeholder environment.

• Excellent customer-facing skills, capable of translating technical concepts into business value and vice versa.

• Outstanding written and verbal communication skills; ability to influence and guide decision-making among both executives and technical teams.

🏝️ Benefits

• Health insurance

• 401(k) matching

• Flexible work hours

• Paid time off

• Remote work options