Enterprise Solutions Architect

This is a fully remote position, open to applicants in United States.

📋 Description

• Serve as a trusted advisor to aid prospective customers in successfully implementing Ashby.

• Collaborate with Account Executives and Solutions Engineers to outline and design implementation strategies for intricate enterprise opportunities.

• Convert the needs and constraints of prospective customers into a customized path to go-live, including an implementation strategy, success milestones, and necessary service offerings to support the customer.

• Align customer stakeholders, including executives, on desired outcomes, timelines, and responsibilities.

• Draft, negotiate, and finalize Statements of Work (SOWs) in accordance with Professional Services best practices and offerings that accurately reflect the required scope, effort, and sequencing.

• Engage in the Sales handoff process to guarantee a smooth transition of recommendations and expectations to the post-sales team.

• Ensure consistency between pre-sales commitments and post-sales execution by participating in kickoff calls for customers with complex or highly customized recommended approaches.

• Identify trends across opportunities (what works, what doesn’t) and leverage these insights to enhance our Enterprise Sales strategy in collaboration with Leadership.

• Improve the introduction and scoping of services within the sales cycle.

• Contribute to playbooks, frameworks, and resources that enhance our approach to selling and delivering services.

⛳️ Requirements

• Over 5 years of experience in Enterprise SaaS in areas such as Solutions Consulting, Professional Services, or Management Consulting.

• Strong capability to analyze business processes and translate them into scalable technical solutions.

• Experience with complex, multi-stakeholder deals that have significant implementation components.

• Comfortable collaborating with both pre-sales and post-sales teams.

• Exceptional communication skills, with the ability to influence executives and align cross-functional teams.

• Strong judgment and the ability to balance customer needs, business outcomes, and operational feasibility.

🏝️ Benefits

• You'll have the time to perform tasks correctly; we prioritize high-quality work and minimize quick fixes.

• You will have the opportunity to sell a product that genuinely excites our prospects and customers.

• Competitive compensation is provided.

• 10-year exercise window for stock options; you won’t feel pressured to purchase stock options upon leaving Ashby—do so when you are financially ready.

• Unlimited PTO with a recommendation of four weeks per year. Expect “Vacation?” in our one-on-one agenda until you begin taking it 😅.

• Twelve weeks of fully paid family leave in the US.*

• Generous budget for equipment, software, and office furniture. Acquire what you need to be happy and productive!

• $100/month education budget, with more costly items (such as conferences) covered upon manager approval.