Enterprise Solutions Account Manager

This is a fully remote position, open to applicants in Arizona, +4 more states.

📋 Description

• Oversee a portfolio of customer accounts within the CXO solutions.

• Assist customers during the onboarding and implementation phases by collaborating with delivery teams.

• Foster adoption, ensure overall health, facilitate value realization, and prepare for renewals.

• Establish trust and cultivate robust relationships with both business and technical stakeholders.

• Possess expertise in key product use cases and anticipated outcomes.

• Proactively interact with customers to assess the ROI achieved from Adobe solutions.

• Detect opportunities for expansion based on product usage insights and the evolving needs of customers.

⛳️ Requirements

• At least 5 years of prior experience in customer success, account management, or sales within a high-tech (SaaS) environment.

• Comprehensive knowledge of Marketo, Adobe Analytics, Adobe Target, Adobe Experience Platform, or comparable solutions.

• Proven experience in formulating strategies for assigned accounts to maximize technology solutions.

• Demonstrated ability to lead projects from inception to completion.

• Familiarity with establishing trusted relationships with executive sponsors and end users.

• Experience managing a complete sales cycle.

• Excellent written and verbal communication skills.

• Bachelor’s degree or equivalent practical experience.

🏝️ Benefits

• Health insurance

• Retirement plans

• Paid time off

• Flexible work arrangements

• Professional development

• Sales commission plans

• Annual Incentive Plan (AIP)