Enterprise Architect

This is a fully remote position, open to applicants in United States.

📋 Description

• Develops and provides guidance on enterprise architecture models.

• Aligns technology projects with business goals and user experiences.

• Advises on technological trends and innovations.

• Validates the requirements for solution discovery and aligns them with customer outcomes and experiences.

• Presents the full portfolio of C1 and the "Human Experience" narrative of C1 (ConvergeOne).

• Collaborates closely with key clients and fosters important technical relationships.

• Works in tandem with Account Executives to create synergistic partnerships that ensure a cohesive approach to customer needs, from solution development to account management.

• Leads technical teams, including Design Engineers, Solution Architects, Chief Advisors, Delivery Engineers, Project Managers, and Managed Services engineers.

• Oversees the entire sales process, managing deals from discovery through project implementation while supporting adoption in collaboration with Services, PM, and Lifecycle teams.

• Acts as the primary orchestrator for significant deals, ensuring seamless integration of all deal components from initial customer requirements to final implementation plans.

• Engages directly with key customers, both virtually and ideally in-person, to cultivate relationships, lead projects (pre-sales, post-sales, and managed services), and ensure the success of C1.

• Maintains continuous engagement with customers utilizing managed services, ensuring their evolving needs are consistently met and that our solutions align with their long-term goals.

• Remains actively connected with assigned customers, including during non-project periods.

⛳️ Requirements

• Significant experience in enterprise-level projects.

• Strong strategic thinking and leadership capabilities.

• Ability to empathize with customers' needs, showcasing understanding and insight.

• Capable of acting as a trusted advisor, fostering long-lasting, trustworthy relationships with customers.

• Exhibits comprehensive technical expertise across various domains and service models (pre-sales, delivery, and managed services).

• Profound understanding of enterprise architecture frameworks, cloud computing, collaboration, and infrastructure design.

• Ability to work independently with minimal guidance, providing accurate solution architecture for clients.

• Proficient in communicating with all organizational levels, including executive personnel, bridging the gap between business users and information technology.

• Exceptional written and verbal communication skills, coupled with the ability to present complex technical information understandably to non-technical stakeholders; excellent relationship-building and collaboration abilities.

• Skilled in negotiating with vendors, team members, and stakeholders to achieve optimal results.

• Adaptive to new challenges and technologies, staying informed about industry trends.

• Skilled in prioritizing tasks and projects to meet deadlines while maintaining quality.

• Capable of identifying and assessing technical risks and developing mitigation strategies.

• Proficient in mentoring, guiding, and managing technical teams to ensure efficient project execution.

• Relevant certifications or equivalent experience in the area of focus.

• Proficient in all Microsoft Office applications, including Outlook, Word, Excel, PowerPoint, Visio, and SharePoint.

🏝️ Benefits

• 401(k) Plan (35% employer match per dollar up to 10% employee contribution).

• Medical Coverage (3 platforms: UnitedHealthcare, Reference Based Pricing with member advocacy; and Kaiser).

• RX Home Delivery.

• HSA with Employer Contribution.

• In-vitro Fertility treatment coverage.

• Dental.

• Vision (2 plans: 12-month and 24-month frames allowance).

• FSA Plans (Healthcare, Dependent Care, and Limited Purpose).

• Pre-tax Commuter Plans.

• Employer-paid Life Insurance.

• Employer-paid Short and Long Term Disability.

• Long Term Disability (2 plans: Employer-paid or optional self-paid).

• Paid Parental Leave (4 weeks at 100%).

• Employee Assistance Plan.

• Voluntary Life Insurance for team members, spouses, and children.

• Voluntary Accidental Death Insurance for team members and spouses.

• Legal and ID Theft Plans.

• TeleHealth services.

• Wellness programs via Omada Health (healthy living solutions).

• Travel Assistance.

• Business Travel Accident Coverage.

• Medical coverage for foreign travel.

• Employer-paid Pet Telehealth.

• Accident Insurance.

• Critical Illness Insurance.

• Hospital Indemnity Insurance.

• Volunteer Time Off.

• 10 Holidays.

• Summer Sizzle.

• On-Demand Pay (Daily Pay).