Enterprise AI Control Tower Owner

This is a fully remote position, open to applicants in Pennsylvania.

📋 Description

• Deliver enterprise-wide visibility, governance coordination, cost transparency, and operational oversight throughout Hershey's AI ecosystem.

• Maintain a definitive inventory of AI assets and agent identities.

• Oversee the registration and sanctioning processes for new AI solutions.

• Track AI adoption and usage trends.

• Ensure adherence to enterprise policies, governance requirements, and relevant AI regulations, including the EU AI Act.

• Manage processes, reporting, and operational frameworks relating to AI assets, ownership, usage, costs, and compliance.

• Act as the operational liaison between AI enablement teams, business stakeholders, Finance, Security, Privacy, Legal, and Governance functions.

• Provide governance orchestration, scorecard reporting, cost attribution, risk management coordination, and inventory management.

• Oversee governance activities across AI platforms, agents, copilots, and automation solutions.

• Aid leadership decision-making through executive reporting.

• Promote continuous enhancement of AI governance and control processes.

• Maintain records for the AI asset lifecycle, including discovery, registration, ownership tracking, usage visibility, dormancy, and retirement.

• Manage AI risk classification, approval workflows, production sanctioning, exception management, and post-deployment monitoring.

• Coordinate cross-functional reviews and AI incident escalation.

• Provide AI spending reports that cover licensing, subscriptions, cloud consumption, platform costs, and token utilization.

• Collaborate with Finance on cost attribution methodologies, transitioning from showback to chargeback.

• Develop and sustain AI scorecards and dashboards that track adoption, usage, governance status, inventory health, compliance, and expenditure.

• Maintain value measurement methodologies, evidence standards, and governance frameworks aligned with NIST AI RMF and ISO/IEC 42001.

⛳️ Requirements

• 5-8 years of experience in governance, compliance, operational oversight, portfolio management, or enterprise technology programs.

• Experience in managing or administering reporting, scorecards, dashboards, inventory management, or operational performance metrics.

• Familiarity with AI and technology governance frameworks, including NIST AI RMF and ISO/IEC 42001.

• Understanding of risk management practices, compliance processes, privacy requirements, and policy enforcement.

• Experience in coordinating cross-functional initiatives involving technology, business, finance, legal, security, compliance, and governance stakeholders.

• Strong analytical, reporting, and process management capabilities.

• Ability to distill large volumes of operational, financial, and governance data into actionable insights.

• Bachelor's Degree in Business, Finance, Privacy, Data Analytics, Compliance, Information Systems, Risk Management, Technology, or a related discipline.

🏝️ Benefits

• Medical, dental, and vision coverage.

• Wellness programs promoting physical and mental health.

• Annual incentive opportunities.

• 401(k) plan with company matching.

• Paid time off.

• Company holidays.

• Flexible working arrangements where applicable.

• Career development programs.

• Learning opportunities.

• Internal mobility.

• Competitive compensation.

• Comprehensive benefits package supporting physical, mental, and financial well-being.