Enterprise Account Manager – Expansion AE

This is a fully remote position, open to applicants in Alabama.

📋 Description

• Cultivate long-term, mutually advantageous relationships within our high-value and strategic customer account segment.

• Aim to enhance Fleetio’s presence across large fleet-holding enterprises and increase the utilization of Fleetio’s comprehensive range of products and services.

• Optimize Fleetio’s revenue growth by supporting customer expansion after they integrate our platform.

• Act as a liaison between senior-level customer stakeholders and various teams within Fleetio to guide each customer’s growth journey post-sale.

• Expand product usage and establish enduring partnerships.

• Identify opportunities for development within existing key accounts.

• Propel ARR growth by aligning our offerings with customer objectives.

• Meet NRR targets by managing intricate renewal contracts and procedures.

⛳️ Requirements

• Over 5 years of experience in sales and Enterprise Account Management, with a proven history of consistently exceeding quotas.

• Proven experience managing customer relationships throughout their lifecycle, from onboarding to utilization and growth.

• Strong track record in identifying customer business goals to reveal previously untapped expansion opportunities, building multi-level and senior customer relationships, and presenting data-driven ROI assessments to large enterprises.

• Comfortable engaging with C-Suite executives, operations managers, and sales leaders.

• Eager to travel for in-person customer operations visits to gain insights into their technology use and identify improvement or expansion opportunities.

• Possess a keen sense of timing, exceptional presentation skills, and the ability to assertively negotiate when necessary.

• Capable of maintaining focus and discipline with time management.

• Results-oriented, highly organized, and able to perform well under pressure.

• Resourceful and determined, but also willing to seek assistance when needed.

• Enthusiastic about technology and its potential to enhance productivity.

• Experience working in a fast-paced, rapidly evolving organization.

• Willingness to travel as required—up to 30% of the time, typically for short periods (1-3 days, depending on location).

🏝️ Benefits

• Multiple health and dental insurance options (100% coverage for employees, 50% for families).

• Vision insurance.

• Incentive stock options.

• 401(k) match of 4%.

• Paid time off - 4 weeks (increases starting in year two!).

• 12 company holidays plus 2 floating holidays.

• Parental leave—16 weeks paid for birthing parents and 4 weeks paid for non-birthing parents.

• Flexible Spending Account (FSA) and Health Savings Account (HSA) options.

• Short and long-term disability insurance (short-term fully paid).

• Community service funding.

• Professional development funding.

• Wellbeing fund - $150 quarterly.

• Business expense stipend - $125 quarterly.

• Mac laptop and new hire equipment stipend.

• Fully stocked kitchen with a variety of drinks and snacks (BHM only).

• Remote work-friendly since 2012 #LI-REMOTE.