Enterprise Account Manager, Emerging Markets

This is a fully remote position, open to applicants in United States.

📋 Description

• Efficiently oversee a diverse portfolio of accounts within our emerging markets.

• Act as the primary internal advocate for market insights, delivering updates to our sales, product, and marketing teams about our strategies for success in emerging markets.

• Develop strategic account plans that outline avenues for expansion and additional upselling opportunities.

• Maintain a proactive pipeline of anticipated renewals and expansions to achieve quota targets.

• Serve as a hiring coach and strategic partner to our clients—this is accomplished through exceptional product knowledge and industry expertise.

• Cultivate relationships at all levels within our clients' organizations.

• Actively engage in the enhancement and development of internal operational processes.

• Undertake additional projects and responsibilities as dictated by business needs.

⛳️ Requirements

• A demonstrated history in a customer-facing B2B SaaS role.

• Proficiency in English, Brazilian Portuguese, and Spanish.

• Experience in Enterprise account management or customer success positions, ideally with a focus on renewals.

• A collaborative approach with a strong capability to work across functions toward shared objectives.

• Your unique talents! Your experiences have equipped you with a distinctive perspective and a set of transferable skills that may not always align with a specific role—qualities we highly value at Greenhouse. If you don’t meet every qualification listed, we still strongly encourage you to apply.

🏝️ Benefits

• Medical, dental, and vision insurance.

• Basic life insurance.

• Mental health resources.

• Financial wellness benefits.

• Fully paid parental leave program.

• Short-term and long-term disability coverage.

• 401(k) plan with company match.

• Up to 14 scheduled paid holidays.

• Up to 80 hours of paid sick leave.

• Paid vacation time annually for non-exempt employees.

• Flexible paid time off (PTO) for exempt employees.