Enterprise Account Executive

This is a fully remote position, open to applicants in France.

📋 Description

• Spearhead top-line revenue growth by acquiring new Enterprise customers and formulating strategies to penetrate high-value accounts.

• Actively seek and capitalize on opportunities to cross-sell additional products and services to existing clients, thereby maximizing account revenue and profitability.

• Cultivate and manage key customer relationships to ensure optimal satisfaction and retention, fostering long-term strategic alliances.

• Utilize data insights, customer intentions, and adoption history to effectively target new clients and enhance retention strategies, resulting in improved conversion rates in the new business pipeline as well as increased retention and expansion of existing clients.

• Develop quarterly territory plans that include strategies and actionable tactics aimed at increasing our market share within the Enterprise sector.

• Exhibit a deep understanding of Zendesk products and align them with clients’ business goals to ensure product expansion and customer satisfaction.

• Guide complex, value-driven sales cycles, including multi-month deals with proof of concept phases, particularly with clients generating substantial revenue.

• Continuously build a strong pipeline of qualified opportunities and maintain an accurate sales forecast to surpass quarterly and annual revenue targets.

• Establish and nurture C-level executive sponsorship, leveraging your industry knowledge to build relationships with decision-makers and influencers.

• Collaborate effectively with internal teams and leadership to refine sales strategies and enhance sales execution.

• Negotiate and finalize complex deals using a consultative approach, employing your outstanding communication skills to present compelling business cases and value propositions.

• Maintain comprehensive knowledge of Zendesk solutions, keeping abreast of the competitive landscape and industry trends.

⛳️ Requirements

• BA/BS degree or equivalent experience is required.

• Proven experience in cloud/software B2B sales or solution engineering, with at least 8 years of experience and a demonstrated record of surpassing sales targets.

• A strong, consistent history of achieving targets and quota, with success in 2 of the last 3 years; President’s club membership is an advantage.

• Proficient in navigating complex sales cycles and renewals, including multi-month, value-centric processes with proof of concept stages.

• Experience in managing customer relationships with organizations generating over $2 billion in revenue.

• A proven track record of successfully selling to VP and C-level executives in Enterprise accounts.

• Exceptional presentation, negotiation, and deal-closing skills.

• Experience in creating and utilizing territory and account plans.

• An entrepreneurial mindset, a collaborative approach, and a commitment to personal and professional growth.

• Demonstrated industry experience, with the capability to navigate industry trends and dynamics while building relationships with key decision-makers and advocates.

• Familiarity with essential sales tools such as Salesforce, Outreach, Clari, Seismic, and Looker.

• Willingness to travel to customer locations.

🏝️ Benefits

• Flexible working hours

• Professional development opportunities