Enterprise Account Director

This is a fully remote position, open to applicants in New York, +1 more state.

📋 Description

• Take charge of the long-term success and commercial development of a portfolio of enterprise clients.

• Create and implement customized account success strategies.

• Proactively seek out growth opportunities.

• Collaborate closely with the Sales team to enhance enterprise growth initiatives.

• Lead impactful client interactions, including executive business reviews.

• Act as the main point of contact throughout the entire client lifecycle.

• Navigate intricate and regulated environments with assurance.

• Ensure smooth execution by working in tandem with delivery and execution teams.

• Engage in cross-functional collaboration with Sales, Product, Marketing, Data, and Delivery teams.

• Serve as an internal champion for enterprise clients.

• Share valuable insights and lessons learned across different teams.

• Maintain a visible and credible presence with senior client stakeholders.

• Conduct complex client discussions with clarity and confidence.

• Exemplify accountability, preparation, and follow-through.

• Remain well-informed about trends in social, influencer marketing, and regulated sectors.

• Collect and consolidate client feedback and market intelligence.

• Represent Later at industry events on an external basis.

⛳️ Requirements

• Over 6 years of experience in strategic account management, customer success, or enterprise sales.

• Established experience with enterprise brands in influencer or social marketing.

• Proven success in navigating complex enterprise buying cycles and multi-stakeholder decision-making processes.

• History of building trusted relationships with senior decision-makers.

• Outstanding communication, presentation, and negotiation abilities.

• Strong operational discipline and effective time management skills.

• Experience in cross-functional collaboration with Sales, Product, Marketing, Data, and Delivery teams.

• Willingness to travel as necessary to nurture key client relationships.

🏝️ Benefits

• Competitive salary.

• Eligibility for participation in various benefits plans as part of the overall compensation package.