Enterprise Account Director

This is a fully remote position, open to applicants in United States.

📋 Description

• Identify and secure new business opportunities with enterprise-level organizations.

• Engage with executives in meaningful discussions on how Dscout can facilitate a deeper understanding of their customers.

• Lead prospects through a consultative sales process that emphasizes return on investment and strategic advantages.

• Develop account plans to align strategies with your clients' objectives and assist internal teams in supporting their growth and enhancing our relationships.

• Foster long-term relationships with clients, establishing yourself as a trusted advisor across various teams, functions, and regions.

• Recognize growth opportunities within existing accounts by aligning Dscout’s offerings with the changing needs of clients.

• Collaborate closely with client stakeholders to co-develop strategies that promote adoption and create impact.

• Manage the renewal process by showcasing business outcomes and ensuring clients perceive continuous value.

• Collaborate with our Renewal Management and Customer Success Teams to provide an exceptional client experience that drives loyalty and retention.

• Consistently achieve leading renewal rates in the industry by championing client success.

• Remain informed on industry trends and client challenges, establishing Dscout as a vital partner in experience research.

• Relay client feedback and market insights to influence our product strategy and go-to-market initiatives.

• Assist in defining and executing our sales vision, contributing to the overall growth and success of the team.

⛳️ Requirements

• A demonstrated history of success (5+ years) in Enterprise or Mid-Market SaaS sales.

• Proficiency in managing intricate sales cycles, accessing senior executives, and closing multi-stakeholder agreements.

• Proven success in both acquiring new business and expanding existing accounts.

• A consultative, client-centric approach - capable of identifying strategic needs and converting them into actionable solutions.

• Outstanding communication, negotiation, and executive presence.

• An entrepreneurial mindset: self-motivated, adaptable, and enthusiastic about growing alongside a dynamic team.

🏝️ Benefits

• A robust and competitive compensation package that includes a built-in bonus and equity program.

• An exceptional and progressive benefits package (for both you and your dependents) to promote work/life balance, which includes flexible PTO, 15 company holidays, 12 weeks of paid parental leave, 401k matching, and much more.

• An education stipend to support your professional growth and development, along with a remote work stipend.

• A company culture that values openness and transparency with our team. You will be informed about what is happening and understand its significance.